Assistant Manager

Want to be part of a dynamic team? Then come grow with us!
We are looking for a dedicated, career-driven individual to join the team as an Assistant Manager at our Valdok Apartments located in Seattle, WA! 

The Assistant Manager is responsible for assisting the Community Manager to effectively manage the assigned property.  May be directly responsible for maintaining daily, weekly and monthly reports, bookkeeping and accurate reporting of rents and deposits received.  In the absence of the Community Manager, the Assistant Manager will assume the role of manager and all responsibilities associated with accomplishing property objectives. Success monitored by Community Manager based on reliability, excellence in customer service, high level of apartment occupancy, use of good judgment, ability to handle difficult situations with professionalism, and skill at interacting with residents, vendors, and staff in a consistently courteous and professional manner.

Additional Responsibilities

• Maintains accurate resident records. Daily reviews all rents, deposits and application fees received by residents.  Issues all late payment, eviction and returned check notices when necessary.
• Oversees all bank deposits of all receipts prior to bank close each day.
• Ensures all rents are collected when due and posted per policy and procedure manual. Reports all deposits in a timely matter.
• Oversees evictions, utility cut-offs and landlord liens as required on delinquent rents.
• Maintains positive customer service attitude.
• Physically inspects property when on grounds and when necessary, picks up litter and reports all service needs to maintenance staff.
• Inspect move-outs and vacancies when required.
• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Greets prospective clients, shows property and performs leasing duties as needed.
• Answers and handles incoming phone calls from prospective new residents, current residents, vendors and suppliers.
• Maintains awareness of local market conditions and trends.
• Updates, organizes and files all required reports on a daily basis.
• Review and process all lease, move-in and move-out paperwork.
• Process all security deposit move-out reports.
• Manage service requests from residents, routing to maintenance and following up with resident upon completion of request.

Qualifications

• High school graduate and 1 year experience in on-site property management.
• Ability to perform intermediate level mathematical calculations.
• Experience with computer programs including word processing and rental systems.
• High reasoning ability. Able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action.
• Strong verbal and written English communication skills. Must effectively convey ideas, images and goals to a diverse group of personalities.
• Ability to plan, organize, and prioritize work.
• Punctual and reliable.
• Must have a valid driver's license and proof of insurance.

Compensation and Benefits

• $28-30/hour DOE
• Monthly bonuses
• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays and 2 Paid Personal Days per year
• 52 Hours of Paid Sick Time
• 401K with employer match
• Medical, Dental, Vision, Employee Assistance Program
• Life Insurance
• Flexible Spending Account, Dependent Care Spending Account
• Rental Discounts