Advertiser Success and Growth Manager

With millions of diners, 70,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion. 

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

About the Job

The Strategy and Growth team is seeking a Manager - Advertiser Success and Growth to execute key sales motions and support revenue expansion across restaurant and brand advertising accounts. You will manage day-to-day commercial activities, from identifying new-logo opportunities to coordinating pricing, proposals, and contract discussions. You will partner closely with cross-functional sales, account, and solution teams to facilitate smooth handoffs to execution and ensure consistent campaign performance. This position operates on a hybrid schedule, requiring 2 days per week in our NYC office.

Responsibilities

• Execute targeted prospecting and pipeline generation activities to identify and engage prospective restaurant and brand accounts.
• Assist in structuring competitive pricing, packaging, and sales proposals to advance opportunities toward closed-won status.
• Coordinate cross-functionally with account executives, growth specialists, and delivery partners to align campaign expectations and deliverables.
• Facilitate the sales-to-delivery handoff process to ensure clear team communication and project alignment post-sale.
• Monitor active campaign execution and partner with execution teams to maintain high client satisfaction and retention.
• Track key performance outputs—such as qualified pipeline, deal bookings, and account margins—to identify operational and sales improvements.

Minimum Qualifications

• 4 to 6 years of professional experience in advertising sales, account management, commercial negotiations, or client success roles.
• Demonstrated ability to prospect new business opportunities, build qualified pipeline, and support complex deal cycles.
• Experience drafting sales proposals, pricing structures, or commercial terms.
• Proven track record of collaborating effectively with internal teams across account management, sales, or operations.
• Ability to work on-site in the New York City office at least 2 days per week.

Preferred Qualifications

• Prior experience supporting or driving sales efforts within the restaurant, food & beverage, or consumer brand spaces.
• Demonstrated ability to help increase account expansion, deal value, or campaign profitability.
• Hands-on experience with post-sale campaign management, reporting, and client performance strategy.

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
• Company-paid therapy sessions through SpringHealth
• Company-paid subscription to Headspace
• Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
• Development Dollars
• Leadership development
• Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• Free lunch 5 days per week
• Beautiful office in the Empire State Building with lots of building amenities, such as a gym,  multi-purpose room, in-building Starbucks, and more. 

The best connections happen face-to-face, whether you’re sitting down to dinner or having coffee with a coworker. That’s why OpenTable has adopted a hybrid workplace model. This role aligns with that approach, with an expectation of coming into the office two days a week—giving employees the best of both worlds: in-person collaboration and flexibility.

Note for MA applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. The range for this New York City located role is $155,000 - $161,000.00 

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

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