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Full-Time

Analyst Relations Coordinator

Confirmed live in the last 24 hours

Vonage

Vonage

1,001-5,000 employees

Cloud-based communication services for businesses

Consulting
Enterprise Software

Junior, Mid

Holmdel, NJ, USA

Category
PR & Communications
Growth & Marketing
Required Skills
Marketing
Requirements
  • Minimum two years of experience in industry analysis/research, marketing, public relations or other corporate communications functions
  • Bachelor's degree from an accredited college/university in communications, business or a related field
  • Strong written and verbal communications skills; ability to think and react quickly in a fast-paced environment
  • Ability to synthesize, interpret and summarize third-party analysis and research for cross-functional audiences.
  • Able to manage multiple projects concurrently; comfortable working with remote colleagues and stakeholders
  • Self-starter who is also self-organized and autonomous in managing their workload and deadlines
  • Curiosity and a love of learning that includes a passion for technology.
  • Experience working within cross-functional teams
  • Ability to demonstrate exceptional interpersonal skills in working with others.
  • Capacity to work independently and collaborate with global contacts, both inside and outside of Vonage; possess an enthusiastic presence and be highly responsive and collaborative; be a team player with the ability to earn trust and respect.
Responsibilities
  • Support analyst relations plans that align to Vonage’s corporate strategies
  • Help facilitate data collection and collation to respond to analyst report RFIs
  • Collect and summarize input from analysts, outcomes of meetings, etc to turn into recommendations for the business and action plans for the analyst relations program
  • Collaborate with subject matter experts to respond to inquiries, schedule interactions/briefings and inquiry, execute AR plans, and report on progress and achievements
  • Help plan analyst engagements, across all interaction types: briefings, advisory days, inquiries, etc.
  • Provide analyst relations support for industry events, including project management and coordination of on-site interactions
  • Track and manage licenses and pre-purchased services across multiple vendors
  • Manage vendor relationships regarding subscriptions.
  • Develop relationships and processes with finance, HR, operations, procurement, legal and other stakeholders to identify and address reporting requirements
  • Automate tasks with technology where possible and document Vonage Analyst Relations policies and standards, e.g. standard operating procedures
  • Update and maintain research library, organizing for future and ongoing use.
  • Create an internal repository of analyst ranking reports by business areas.
  • Assist in compiling e-blasts and e-newsletters.

Vonage offers cloud-based communication services that enable businesses to integrate voice, messaging, video, and data capabilities into their applications. Its main products include Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Center as a Service (CCaaS), which help improve customer engagement and streamline internal communications. Unlike its competitors, Vonage uses a dual revenue model with both subscription and usage-based fees, allowing for scalability based on client needs. The company's goal is to modernize business communication infrastructure for various industries.

Company Stage

M&A

Total Funding

$1.1B

Headquarters

Holmdel Township, New Jersey

Founded

2001

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%
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Simplify's Take

What believers are saying

  • Vonage's acquisition by Ericsson for $6.2 billion positions it for significant growth and innovation within a global network.
  • Winning multiple awards, including Gold in the 5G category and Best Virtual Agent Platform, highlights Vonage's industry leadership and commitment to cutting-edge technology.
  • Partnerships with major players like Singtel and KDDI Web Communications expand Vonage's global reach and enhance its service offerings.

What critics are saying

  • The $1.09 billion impairment charge by Ericsson could indicate financial challenges or integration issues post-acquisition.
  • The competitive landscape in cloud communications is intense, with numerous players vying for market share, which could impact Vonage's growth.

What makes Vonage unique

  • Vonage's CPaaS, UCaaS, and CCaaS offerings provide a comprehensive suite of communication tools that integrate seamlessly into business processes, unlike competitors who may specialize in only one area.
  • The dual revenue model of subscription and usage-based fees ensures financial stability and scalability, setting Vonage apart from competitors with less flexible pricing structures.
  • Recognition as a leader in the Gartner Magic Quadrant for CPaaS for two consecutive years underscores Vonage's strong market position and visionary approach.