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Chubb Fire & Security

Electronic Security Service Technician

Equipment Field ServiceUpdated on Nov 12
Full-timeApeldoorn, NetherlandsNo salary listed

About the Job

Requirements

  • At least an MBO level 4 education in Electrical Engineering, Electronics, or ICT, combined with substantial experience in a service or installation role.
  • Extensive knowledge of at least one of the following: intrusion systems, camera surveillance systems, access control systems, integrated systems, or network configurations.
  • Completed or ongoing MBO level 3 or 4 education in Electrical Engineering, Engineering, or Mechatronics.
  • Have a VCA diploma or be willing to obtain one.
  • Be willing to obtain an MBV diploma within one year.
  • Have a good command of spoken and written Dutch and be able to read technical English.
  • Be willing to work independently and in accordance with applicable laws and regulations.

Responsibilities

  • Inspect, maintain, and replace alarm systems and other security systems to keep customers' security in good order.
  • Perform software upgrades and modifications on complex installations at expert level.
  • Advise customers on system use and required modifications, and provide customer training when requested.
  • Advise the sales department when developing complex systems.
  • Identify and advise customers about timely replacement of outdated or malfunctioning components.
  • Identify and pursue commercial opportunities and independently handle price proposals for customers.
  • Maintain accurate and timely work orders, maintenance reports, and weekly records.
  • Provide technical support to service technicians maintaining and troubleshooting complex systems.
  • Provide technical training to service technicians in consultation with the manager.
  • Support the installation department when needed.
  • Travel to customer sites in the service vehicle to deliver service and maintenance during the working week.

Desired Qualifications

  • Relevant professional training or courses such as CompTIA network training, MCSA, or Cisco.
  • Basic knowledge of IP networks.

About the Company

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