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United Overseas Bank

Regional bank offering data-driven financial solutions

Head of Business Middle Office

Business OperationsPosted on Nov 9
Full-timeBangkok, ThailandNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in Finance, Business Administration, Economics, or a related field is required.
  • A minimum of 10–15 years of progressive experience in middle office, operations, or a related function within a financial institution is required, including at least 5 years in a leadership role.
  • A deep understanding of financial products, markets, and their operational lifecycles is required.
  • Knowledge of operational risk management principles and regulatory requirements, such as MAS regulations, is required.
  • Proficiency in financial systems and technology platforms relevant to middle office operations is required.
  • The ability to drive change and implement process improvements is required.

Responsibilities

  • Lead and manage the Business Middle Office team, fostering a high-performance culture and ensuring effective resource allocation.
  • Oversee end-to-end operational processes for front-office activities, including trade support, settlements, confirmations, and reconciliations across fixed income, foreign exchange, equities, and derivatives.
  • Develop and implement internal controls and operational risk frameworks to mitigate errors, fraud, and regulatory breaches.
  • Act as a liaison between the front office, back office, risk management, compliance, and IT departments to ensure smooth workflows and effective communication.
  • Drive continuous improvement initiatives in middle office operations, using technology and process re-engineering to enhance efficiency, accuracy, and scalability.
  • Ensure timely and accurate reporting of trade data, profit and loss, risk metrics, and other relevant information to internal stakeholders and regulatory bodies.
  • Manage and resolve complex operational issues, trade discrepancies, and client queries.
  • Monitor industry best practices, regulatory changes, and technological advancements affecting middle office functions.
  • Participate in new product development and business expansion initiatives, providing operational expertise and ensuring operational readiness.
  • Develop and mentor team members, promoting professional growth and succession planning.
  • Manage vendor relationships and oversee the performance of outsourced middle office functions, if applicable.

Desired Qualifications

  • A master's degree or relevant professional certifications, such as CFA or FRM, is highly desirable.
  • A proven track record of managing and developing high-performing teams is desirable.
  • Strong analytical, problem-solving, and decision-making skills are desirable.
  • Strong communication, interpersonal, and stakeholder management abilities are desirable.
  • The ability to thrive in a fast-paced, dynamic, and complex banking environment is desirable.

About the Company

United Overseas Bank

Regional bank offering data-driven financial solutions

UOB provides financial services to people and businesses across ASEAN through a broad regional network and a single-bank model. It tailors products using data and relationship insights across personal banking, business banking, and wealth management, linking customers to opportunities in the region. Its approach combines an integrated, ASEAN-focused network with a commitment to responsible and sustainable outcomes that support growth. The goal is to help people and businesses in the region grow, while advancing inclusiveness and environmental well-being.

Company size
Not listed
Company stage
IPO
Headquarters
Singapore, Singapore
Founded
1935

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