Experience Senior Living

Senior living developer and operator

Director of Resident Experience

Social & Community ServicesConfirmed live in the last 24 hours

Full-timeFort Collins, CO, USAIn-person

About the Job

Requirements

A bachelor’s degree from a four-year college or university, or two years of related experience.
Completion of all applicable certifications and requirements from the licensing agency.
Ability to communicate and present information clearly verbally, in writing, and through pictures, accurately conveying the chosen message with necessary detail in any circumstance.
Strong leadership skills, including effectively supervising a team, communicating expectations, conducting ongoing and regular performance conversations, coaching and documenting performance strengths and challenges, and completing performance reviews according to company policy and expectations.
Ability to use independent judgment and discretion to make decisions designed to achieve company expectations and community goals.
Ability to operate standard office equipment.
Ability to use technology effectively and efficiently, including computers, iPad/tablet, word processing, internet access, email, social media, and resident experience software platforms.
A valid driver’s license with an acceptable driving record; the position requires driving responsibilities.
Compliance with the company motor vehicle policy standard.
Ability to think creatively and independently to meet worthwhile objectives.
Ability to innovate and create and generate solutions and programs.
Ability to take action to solve problems while exercising judgment and a realistic understanding of issues, and to use reason when dealing with emotional topics.
Ability to define realistic and specific goals and objectives, define tasks and deliverables needed to meet goals, assign resources, and set priorities.
Ability to research and identify possibilities to aid decisions necessary to meet goals.
Ability to identify, obtain, and effectively allocate resources required to achieve applicable goals.
Ability to relate to routine operations consistently with existing solutions to problems, and to conform to and communicate established policies and procedures.
Ability to build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, and the broader community.
Ability to work with people in a way that supports company culture, builds high-morale teams, and helps a team accomplish goals and achieve results.
Ability to serve as a role model for team members by being punctual, neat, clean, and professional in appearance.
Ability to work varied schedules, including weekends, evenings, and holidays.

Responsibilities

Manage all aspects of the Resident Experience Program.
Create and organize group, individual, and one-on-one activities based on residents’ individual needs.
Research, evaluate, approve, develop, and modify community events and programs according to residents’ interests.
Prepare and publish the monthly Resident Experience event calendar, making it available to residents and families by the first of each month.
Coordinate scheduled activities with other departments, sometimes partnering with marketing to hold events during the month.
Use LifeLoop to produce and publish monthly calendars.
Identify and evaluate personal, emotional, mental, and environmental concerns that prevent or limit residents’ full use of medical and restorative care.
Invite, engage, and encourage residents to participate to the extent they are comfortable.
Manage departmental needs and goals within the department budget.
Assist in recruiting, hiring, orienting, training, supervising, and evaluating team members.
Recruit, research, and approve schedules; supervise programs, leaders, general contractor entertainers, volunteers, religious professionals, and vendors.
Serve as Manager on Duty when assigned and follow the Manager on Duty description while carrying out that responsibility.
Recruit, orient, train, and supervise Resident Experience team members and community volunteers, maintaining related records; work with other department heads on their volunteer needs.
Drive the company bus, van, or vehicle for various reasons as required by the community.
Perform other duties as assigned.

Director of Resident Experience

Experience Senior Living · Fort Collins, United States · Full-time · Posted 2026-09-14

Salary: USD 65,000–68,000

Workplace: on_site

Department: Resident Experience

Description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Director of Resident Experience to join our amazing team!

Responsibilities:

Manages all aspects of the Resident Experience Program
Creates and organizes programs for group, individual and one-on-one activities based on the residents’ individual needs.
Researches, evaluates, approves, develops, and modifies community events and programs, according to the resident’s interests.
Prepares and publishes the monthly Resident Experience event calendar. The calendar will be made available to all residents and families by the first (1st) of each month.
Coordinates scheduled activities with other departments, sometimes partnering with marketing to hold events during the month.
Utilizes LifeLoop to produce and publish monthly calendars.
Identify and evaluate personal, emotional, mental, and environmental concerns that prevent or limit a resident’s full use of medical and restorative care.
Invites, engages, and encourages participation from all residents to the extent they are comfortable participating.
Manages departmental needs and goals within the department budget.
Assist in recruiting, hiring, orienting, training, supervising, and evaluating of team members.
Recruits, researches, and approves schedules and supervises programs, leaders, general contractor entertainers, volunteers, religious professionals and vendors.
Serves as the ‘Manager on Duty’ as assigned and follows the description of the ‘Manager on Duty’ while having this responsibility.
Recruit, orient, train, and supervise Resident Experience team members and community volunteers, maintaining related records. Working with other department heads on their volunteer needs.
May drive the company bus, van or vehicle for various reasons as required by the community.
May perform other duties as assigned.

Requirements

Bachelor’s degree from a four-year college or university; or 2 years related experience.
Completion of all applicable certifications and requirements from the licensing agency.
Able to clearly communicate and present information verbally, in writing and through pictures. Can accurately communicate the chosen message, providing the necessary detail(s) under any circumstance.
Strong leadership skills, including but not limited to, being able to effectively supervise a team, communicate expectations, have ongoing and regular performance conversations, coach and document performance strengths and challenges, and complete performance reviews as per company policy and expectations.
Demonstrates an ability to use independent judgement and discretion to make decisions designed to achieve company expectations and goals for the community.
Able to operate standard office equipment
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, email, social media, Resident experience software platforms.
Position requires driving responsibilities; must possess a valid driver’s license with an acceptable driving record.
Must be in compliance with a company motor vehicle policy standard.
Able to think creatively and independently to meet worthwhile objectives.
Able to be innovative to create and generate solutions and programs.
Able to take action in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
Able to define realistic and specific goals and objectives. Able to define tasks and deliverables necessary to meet goals. Can assign resources and set priorities to meet goals.
Able to research and identify various possibilities to aid in reaching decisions necessary to meet goals.
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems. Conform to and communicate established policies and procedures.
Build and maintain productive, work-focused relationships with team members, residents, families, referral partners, the executive team, as well as within the community.
Able to work with people in such a manner to support the company’s culture, build high-morale teams, work in a team setting to accomplish goals and get results.
Function as a role model for team members by being punctual, neat, clean, and professional in appearance.
Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

Application Deadline: We anticipate reviewing applications through November 30th, 2026.

Compensation: $65,000.00-$68,000/year

Apply

Apply at Experience Senior Living

About the Company

Experience Senior Living

Senior living developer and operator

Experience Senior Living is a developer and operator of senior-living communities. Its communities may provide independent living, assisted living, and memory care along with dining, activities, and resident services. Development and central teams create and support properties while community staff deliver daily operations and care. Work includes caregiving, nursing, culinary, sales, activities, maintenance, development, and corporate disciplines. The scope is Experience Senior Living and its own community portfolio. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: Not listed

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