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Société Générale de Surveillance

Testing, inspection, and certification services globally

Field Operations Coordinator

Operations & LogisticsConfirmed live in the last 24 hours
Full-timeSandton, South AfricaNo salary listed

About the Job

Requirements

  • Minimum qualification is Matric.
  • A tertiary qualification and experience in chemical testing or sampling are advantageous.
  • A minimum of 5–10 years of relevant industry experience is required.
  • At least 3 years of supervisory experience in inspection, sampling, sample preparation, mining, minerals, trade, logistics, or a related operational environment is required.
  • Proficiency in English, including reading, writing, and speaking, is required; additional languages are advantageous.
  • A valid driver's license is required.
  • Computer literacy, including at least Word and Excel, is required.
  • Knowledge of minerals sampling procedures is required.
  • The employee must comply with SGS QOH&S and HR policies and procedures and all QHSE requirements of SGS management systems.
  • The employee must keep up to date on SGS inspection policies and procedures and apply the appropriate policies during inspections.
  • The employee is granted sufficient authority to fulfill the assigned responsibilities under relevant SGS authority policies.

Responsibilities

  • Arrange, supervise, attend to, and report on minerals operational matters in accordance with standard operating procedures, international standards, the company code of ethics, and the principal's mandate.
  • Assist with implementation and maintenance of a quality management system.
  • Attend to all operational matters related to work in progress.
  • Ensure adherence to international standards, standard operating procedures, the company code of ethics, and the quality management system.
  • Check staffing levels across trade sites and verify timesheets.
  • Liaise with clients and/or the direct superior regarding progress and non-conformance.
  • Maintain work files in conjunction with the divisional administration department.
  • Ensure prompt and accurate certification of completed jobs.
  • Coordinate daily operational deployment and activities of commercial inspectors in conjunction with the branch manager.
  • Assist the branch manager with training, coaching, and counseling full-time employees, subcontractors, and part-time employees to maintain competencies that support growth strategies.
  • Ensure SGS equipment is respected and maintained in good working order.
  • Adhere to quality and safety requirements of the SGS management system.
  • Perform other reasonable tasks assigned by the direct line manager.
  • Stop use of equipment deemed to pose a safety hazard, or entry into a hazardous environment without necessary knowledge and protection, and report the situation to higher authority.
  • Stop work that may affect service quality or integrity and report the situation to higher authority.
  • Initiate a formal improvement request when a system deviation or nonconformity occurs, or when possible improvements are identified.
  • Coordinate quality across trade sites in Saldanha Bay, Port Elizabeth, and Johannesburg.
  • Plan staff in Johannesburg and allocate resources as needed.
  • Ensure client complaints show a declining year-on-year trend.
  • Submit reports correctly and with all required data.
  • Minimize the number of credit notes issued.
  • Raise safety issues identified at the various sites.
  • Be responsible for employees' daily safety and health on behalf of SGS upper management and raise issues with SGS upper management when required.

Desired Qualifications

  • A tertiary qualification and experience in chemical testing or sampling.
  • Proficiency in languages other than English.

About the Company

Société Générale de Surveillance

Testing, inspection, and certification services globally

SGS provides testing, inspection, and certification services to help clients meet regulations, ensure quality and safety, and gain market access. It runs laboratory testing, on-site inspections, and certification against standards, often with training and consulting, across a wide range of industries. The services rely on a global network of laboratories and offices that deliver localized solutions with global expertise. What sets SGS apart is its large global footprint and its emphasis on quality, integrity, risk mitigation, and sustainability, enabling it to serve a diverse set of customers from small businesses to multinationals. The company's goal is to help customers comply with regulations, improve product quality and safety, reduce risk, and boost productivity across markets.

Company size
10,001+
Company stage
IPO
Headquarters
Geneva, Switzerland
Founded
1878

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