Graduate Engineer Technical Supply Chain Coordinator - Technical Supply Chain Coordinator

About us

Graphcore is a global leader in artificial intelligence computing systems. We design advanced semiconductors and data center hardware that provide the specialized processing power needed to advance AI while improving the efficiency required for broader adoption.

As part of SoftBank Group, Graphcore belongs to a family of companies developing transformative technologies. Our AI Engineering Campus in Austin supports the hardware platforms and technical infrastructure used to develop the next generation of AI systems.

Graphcore's teams bring together people with different backgrounds, skills, and perspectives. We value continuous learning, practical collaboration, and thoughtful innovation.

Job Summary

Graphcore is seeking a recent graduate or early-career professional to join the Technical Services team as a Graduate Engineer Technical Supply Chain Coordinator. You will coordinate the movement, tracking, and lifecycle management of hardware assets used in engineering laboratories and data center environments.

Working with Engineering, Supply Chain, Facilities, IT, Trade Compliance, and logistics partners, you will help maintain accurate inventory, dependable material flow, and clear operational records across Graphcore's research and development infrastructure.

The Team

The Technical Services team supports the hardware platforms and infrastructure used by Graphcore's engineering teams. The team coordinates technical operations across laboratories, data center environments, internal support functions, and external logistics providers.

You will work with engineers and operational partners to make sure hardware is received, tracked, moved, deployed, returned, and retired accurately. The role provides broad exposure to asset management, logistics, customs processes, reporting, and continuous improvement.

Responsibilities and Duties

• Coordinate day-to-day hardware asset activities, including receiving, inventory tracking, deployment, intersite transfers, returns, and retirement.
• Maintain accurate records in asset, inventory, and material-tracking systems and help resolve differences between system records and physical inventory.
• Support inventory planning, reconciliations, cycle counts, and on-site spare holdings to maintain operational readiness.
• Coordinate inbound and outbound domestic and international logistics, including shipping, receiving, staging, processing, and delivery confirmation.
• Work with Engineering, Supply Chain, Facilities, IT, Trade Compliance, and logistics providers to coordinate the timely movement of hardware.
• Prepare and maintain shipping and customs documentation in accordance with established U.S. Customs and Border Protection requirements, Incoterms, and company import and export processes.
• Develop and update standard operating procedures, work instructions, inventory records, and audit documentation.
• Track inventory health, asset utilization, shipment status, and logistics performance using reports, dashboards, and operational metrics.
• Investigate inventory, receiving, shipping, and chain-of-custody issues, document findings, and support corrective actions.
• Identify practical process improvements that increase record accuracy, traceability, and consistency while following applicable security and safety procedures.

Candidate Profile

Essential

• A bachelor's or master's degree in engineering, supply chain management, operations, business, information systems, or a related field, completed recently or expected before the role begins.
• Foundational knowledge of inventory control, asset tracking, shipping and receiving, logistics, or supply chain operations gained through coursework, internships, research, employment, or projects.
• Strong attention to detail and the ability to maintain accurate records, follow defined processes, and manage several priorities.
• An analytical approach to reconciling data, investigating discrepancies, and identifying the cause of operational issues.
• Experience using spreadsheets to organize data, perform basic analysis, and prepare clear reports or metrics.
• Clear written and verbal communication skills and the ability to work effectively with technical and operational teams.
• Willingness to learn enterprise systems, logistics processes, customs requirements, and hardware lifecycle practices.

Desirable

• Internship, project, or work experience in hardware operations, asset management, inventory, logistics, supply chain, engineering laboratories, data centers, or manufacturing.
• Experience with an asset or inventory management platform such as ServiceNow, Odoo, NetBox, or a similar system.
• Experience with Excel, Power BI, Smartsheet, or similar reporting and dashboard tools.
• Exposure to domestic or international shipments, reverse logistics, return merchandise authorizations, third-party logistics providers, U.S. customs documentation, Incoterms, export controls, or hardware chain-of-custody practices.
• Coursework or certification related to project management, Lean Six Sigma, APICS, or supply chain operations.

Equal Opportunity and Accommodations

Graphcore is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, or any other status protected by applicable law.

Graphcore is committed to an inclusive and accessible hiring process. If you need a reasonable accommodation to participate in the application or interview process, please let the recruiting team know.

Candidate Privacy

Personal information submitted during the recruiting process will be handled in accordance with Graphcore's applicable candidate privacy notices.