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Growth Resourcing

GoHighLevel Developer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeuMhlanga, South Africa$396k - $480kIn-person

About the Job

Requirements

  • Experience setting up and managing CRM accounts from scratch; experience with GoHighLevel is advantageous, while comparable CRM experience is accepted.
  • Confidence working directly with clients to understand their requirements and translate them into a practical system setup.
  • Experience configuring domains and DNS, email, SMS, calendars, users, permissions, and forms.
  • Ability to map sales processes and configure pipelines, stages, lead capture, and follow-up processes.
  • Strong logical thinking and experience building, testing, and troubleshooting CRM workflows and automations.
  • Experience connecting systems using native integrations, webhooks, and tools such as Zapier or Make.
  • Experience supporting campaigns, monitoring lead flow, and using or creating reports to provide useful insights.
  • Ability to manage multiple client accounts, communicate clearly, document work, and take ownership of tasks with minimal supervision.
  • Organised and attentive to detail.
  • Comfort managing multiple priorities and client requests.
  • Approachable, professional, and confident when dealing with clients.
  • Curious and willing to learn new systems and features.
  • Practical and solutions-focused, with an understanding of when to escalate an issue.

Responsibilities

  • Work directly with clients to understand their business, processes, and system requirements.
  • Set up and configure new client sub-accounts using a consistent and repeatable onboarding process.
  • Translate client requirements into appropriate CRM fields, pipelines, workflows, and account settings.
  • Set realistic expectations, explain system capabilities, and suggest alternative solutions where requirements cannot be met directly.
  • Manage onboarding independently, keeping clients and internal stakeholders informed of progress.
  • Configure domains and support domain verification, including coordinating or managing DNS settings where access is provided.
  • Set up and manage email and SMS functionality.
  • Configure calendars, appointment booking, users, and permissions.
  • Create forms and arrange for them to be embedded on client websites.
  • Set up and troubleshoot native integrations, webhooks, and third-party tools such as Zapier and Make.
  • Support configuration and administration of sub-account rebilling where required.
  • Create and manage opportunity pipelines and stages that reflect each client’s sales process.
  • Build, test, and maintain workflows and automations to support lead management, follow-ups, and other essential tasks.
  • Support campaign setup and management, ensuring leads are captured and routed into the appropriate funnels and pipelines.
  • Review automation logic to prevent conflicting workflows, duplicate actions, and data issues.
  • Monitor performance, troubleshoot issues, and recommend improvements.
  • Use existing reports and create customised reports for individual client sub-accounts.
  • Provide an overview of activity and performance across sub-accounts where required.
  • Support reporting on rebilling activity where applicable.
  • Maintain clear documentation of account setups, workflows, integrations, and changes.
  • Provide ongoing support and identify opportunities to improve how clients use the platform.

Desired Qualifications

  • Experience managing multiple GoHighLevel client sub-accounts within an agency environment.
  • Experience with sub-account rebilling and related reporting.
  • Experience creating or managing funnels and websites within GoHighLevel.

About the Company

Growth Resourcing

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