Workstream Project Manager - Clinical

Serve as the clinical PM for the EHR Transformation program, ensuring the system design, build, testing, and deployment reflect how Fresenius Kidney Care delivers dialysis care while supporting successful adoption across approximately 2,600 clinics.

• Own and manage the end-to-end clinical workstream plan, milestones, resource allocation, and integration into the EHR program master schedule.
• Partner with Domain Design Leads on clinical design and validation activities, ensuring decisions are completed and aligned before build activities begin.
• Coordinate participation of nurses, dietitians, social workers, clinic managers, and clinical SMEs across in-center and home dialysis modalities.
• Ensure current FKC clinical workflows, treatment documentation, interdisciplinary care planning, and monthly care processes are accurately reflected in EHR design.
• Validate designs against dialysis-specific regulatory and reporting requirements, including CMS Conditions for Coverage, ESRD QIP, EQRS, CMS-2728, and CMS-2746.
• Oversee clinical build and testing activities, including flowsheets, order sets, documentation templates, care plans, decision support, and device integrations.
• Own clinical testing strategy, execution, defect triage, and resolution, prioritizing issues that impact patient treatment, documentation, or billing.
• Ensure training content and environments accurately reflect the final clinical build and support end-user readiness.
• Define and monitor clinical readiness criteria, risks, dependencies, and wave-entry requirements for each deployment zone.
• Provide ongoing clinical governance, status reporting, and cross-functional coordination with PMO, deployment, revenue cycle, training, change management, and ITS teams through stabilization and optimization.

PURPOSE AND SCOPE:

Provides leadership across Clinical Workstream composed of Design Leads, IT analyst, Ops Stakeholders / owners, Vendor partners, etc., oversight and management of project delivery related to the EHR Program under Care Delivery – Fresenius Medical Care.  This includes but is not limited to project management, sponsor/vendor management, assist with business operations and development, providing support to team members, in compliance with all appropriate internal and external policies and guidelines such that Care Delivery delivers the EHR Program to the expectations of all stakeholders including sponsor clients.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• As a PM leader, provide strategic, commercially minded, entrepreneurial management leadership to the team managers, domain leads, associates and assistants.
• Leads project management efforts through subordinates to complete the administration of business processes and services to ensure the operations achieve the goals set forth within the project management unit.
• Ensures that project management budgets and schedules are within company requirements with significant organizational responsibility for the overall control of planning, assignment of staffing, budgeting of resources, expense priority management, and recommendation and implementation changes of current methods.
• Troubleshoots issues related to clinical project management through direct reports and with direct contact of EHR stakeholders including but not limited to sponsor clients, and FMCNA personnel.
• Accountable for assisting with achieving EHR strategic direction with a focus on creating and delivering value, providing superior customer service and achieving the financial objectives for the managed cost center and for EHR in aggregate.
• Strategic leader with broad-based knowledge in clinical project management and clinical operations, and strong knowledge of industry practice and business principles. Works on complex issues and abstract issues/situations.
• Leads teams including internal and external (contractor, subcontractor, vendor) staff assigned to multiple clinical workgroups
• Identifies and supports new business opportunities including new studies and pursues changes in scope.
• Ensures good working relationships with and between clinical / operations leaders and their staff and FMCNA personnel.
• Provides oversight and assists in the recruiting and onboarding of new investigative sites as needed. Assists in the business development and business operations efforts, client relationship building activities and other sponsor facing activities as needed.
• Supports the communications and negotiation of contracts related to the clinical operations while integrating input from Legal, Compliance and other entities as needed.
• Direct and control the broad activities of the business unit through the interpretation, application and implementation of company­wide policies and processes appropriate to the functional area.
• Works with the Compliance, Legal and Audit departments as necessary to develop or refine policies and procedures pertaining to EHR.
• Review and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
• Ensure all employees within the assigned team(s) understand and comply with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations; establishing and maintaining effective internal systems and controls to promote compliance.
• Provide leadership, guidance and coaching for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
• Collaborate with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization.
• Other duties as assigned.

Additional responsibilities may include focus on one or more departments or locations.  See applicable addendum for department or location specific functions. 

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 20% to 30% travel.

SUPERVISION:

May be responsible for the direct supervision of various levels of staff.

EDUCATION:

• Required: Bachelor's degree in nursing, health sciences, health administration or a related field. 
• Preferred: active RN licensure or another dialysis clinical credential. 
• Preferred: PMP certification; EHR clinical application certification is completed after appointment on the program schedule

 EXPERIENCE AND REQUIRED SKILLS:  

• 10+ years' related experience.
• 5+ years' experience in a managerial role.
• Demonstrated ability to simultaneously achieve multiple objectives in highly complex settings.
• Experience operating in Centers for Medicare and Medicaid Services (CMS) regulated environment with understanding of associated compliance matters preferred.
• Nephrology / dialysis experience preferred.
• EHR implementation / optimization experience preferred.
• Process improvement experience.
• Strong team management skills.
• Strong interpersonal skills.
• Strong ability to communicate with and influence all levels of internal and external management with diplomacy and tact.
• Ability to meet targets, timelines and budgets.
• Excellent oral and written communication skills.
• Strong attention to detail.
• Strong negotiation skills.
• Strong computer skills including Excel, Word and PowerPoint.
• Ability to work independently.

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

The rate of pay for this position will depend on the successful candidate’s work location and qualifications, including relevant education, work experience, skills, and competencies.

If your location allows for pay/benefit transparency, please click the link below to request further information on this position.   Pay Transparency Request Form

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors