U

University of Mississippi

Public university in Oxford, MS

Information Technology Associate 2

Full-Time
$62.4k - $93.6k
Mid
Bachelor's
University, MS, USA
In Person
IT OperationsIT Service Desk & End User Support

About the job

Requirements
  • A bachelor's degree is required.
  • Three years of relevant experience are required.
Responsibilities
  • Provide routine assessments of department computer systems and software to ensure departmental functionality requirements and campus security standards are met.
  • Provide technical support to departmental staff for computer hardware and software issues.
  • Install, update, and troubleshoot departmental software and hardware as needed.
  • Anticipate replacement or updates of departmental computer hardware and software, including developing cost analyses and budgets to meet future needs.
  • Serve as a technology liaison for the department with campus IT.
  • Oversee the school's asset audit.
  • Add users to copiers, the network, monitors, and other technology resources.
  • Handle technology orders.
  • Oversee the school's laptop rental program.
  • Supervise and train student workers who report directly to the IT associate.
  • Maintain and monitor the security camera system.
  • Serve as the help desk for faculty, staff, and students.

About the company

U

University of Mississippi

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University of Mississippi is a public research university in Oxford, Mississippi. It provides undergraduate, graduate, and professional education alongside research and public service.

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