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MedStar Health

Not-for-profit health system delivering patient care

Unit Secretary - Float-PRN

Clinical Support & Patient AdministrationPosted on Nov 13
Full-timeWashington, DC, USA$20.52 - $30.88 /hrIn-person

About the Job

Requirements

  • A high school diploma or GED is required.
  • Up to one year of technical or other specialized training may be required, such as completion of the unit secretary training program at WHC.
  • Six to twelve months of hospital or clerical experience demonstrating working familiarity with typing or computer keyboarding and familiarity with medical terminology is required.
  • The role requires the ability to read and write and knowledge of grammar and arithmetic, including fractions and decimals.
  • The role may require use of standard office or medical equipment, preparation, comparison, or checking of reports, records, and related data, and basic use of formulas, charts, tables, and drawings with knowledge of their application.

Responsibilities

  • Perform clerical support activities for a nursing unit and maintain an efficient, organized flow of operations at the assigned nursing station or area.
  • Greet patients, visitors, and physicians and provide appropriate assistance. Answer incoming unit telephone calls, including STAT calls, relay information as appropriate, respond to or relay patient call-system requests and alarms, respond to standard telemetry phone calls when applicable, use the brown phone during outages, page doctors and other disciplines as needed, and monitor requests for ingress and egress at units with locked access controls.
  • Facilitate and prepare for MedConnect downtime. Fax orders to pharmacy and other appropriate areas, including dietary and radiology; transcribe orders to Kardex; prepare MAR; and ensure MedConnect downtime forms are complete and ready.
  • Enter or update unit charges in the computer as applicable, including laboratory tests and dietary orders. Fax physician paper orders to the pharmacy as needed.
  • Troubleshoot basic equipment issues involving printers and copiers, and report and follow up with BioMed or an outside company regarding repairs.
  • Initiate and complete clerical functions related to patient admissions, discharges, and transfers, coordinating with the Resource Nurse and patients’ primary nurses.
  • Initiate and follow up on requests such as work orders for engineering, electrical, carpentry, and information technology needs.
  • File hard copies, including face sheets and paper orders, in the appropriate patient medical chart. Thin patient medical charts, prepare new charts, and facilitate delivery of discharged patients’ charts to the Health Information Management department.
  • Maintain unit supplies and equipment by monitoring inventory, ordering supplies, and completing logs. Maintain unit device inventories as applicable, including telemetry boxes, associates’ work phones, locators, handheld devices, and WOWs. Check unit par items such as oxygen tanks and chair alarms as applicable, and use the Logi-D supply system.
  • Use unit-appropriate electronic systems, including MedConnect, the Nurse Call system, Teletracking, PeopleSoft, and Office Depot. In MedConnect, enter or add non-clinical orders such as beds and medical supplies, identify new orders for review and alert the nurse about discharges or STAT orders, and run reports on quality indicators such as fall-risk patients, central lines, Foley catheters, and flu vaccines. In Nurse Call, enter patient-nurse and PCT assignments, ensure all staff are logged in, answer consoles and relay messages, check associates’ work phones each shift and assign them to staff, and update assignments as needed. In Teletracking, check assignments and admissions or transfers and relay updates to the resource nurse, and enter bed, transport, and item requests. In PeopleSoft and Office Depot, order unit supplies for supervisor approval.
  • Cross-cover other nursing units and give a report to the oncoming Unit Secretary or nursing associates at the end of the assigned shift. Coordinate with the Resource Nurse of the cross-covering unit.
  • Maintain a clean, organized, and efficient workstation. Distribute patient mail, messages, and flowers; coordinate clearing unit hallways, including beds for pickup and commodes to the dirty room; and call DES as needed.
  • Assist with orientation and training of new Unit Secretaries to the unit as directed.
  • Maintain daily census and nursing assignment boards or nursing assignment information sheets. Post and update assignment boards for physicians, APPs, Respiratory Therapists, IV Therapists, and other ancillary associates.

About the Company

MedStar Health

Not-for-profit health system delivering patient care

MedStar Health is a not-for-profit health system serving Maryland and the Washington, D.C. region, with hospitals, ambulatory and urgent care centers, and a health research institute. It delivers medical care through a network of facilities and care teams, supported by ongoing education and research to inform everyday practice. It stands out through its Georgetown University academic partnership, large regional network, and emphasis on patient experience, education, and research. Its goal is to improve regional health by providing high-quality medical care and advancing medicine through education and clinical excellence.

Company size
10,001+
Company stage
Grant
Total funding
$29M
Headquarters
Columbia, MD
Founded
1999

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