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Staples

Office supplies retailer and services provider

Assistant Store Manager

Retail Store ManagementPosted on Nov 7
Full-timeFolsom, PA, USANo salary listedIn-person

About the Job

Requirements

  • At least 2 years of experience managing a sales team in retail or services.
  • Experience managing and coaching a team in a customer-centric, solutions-based environment.
  • Ability to engage with customers, speak with them, and understand their needs.
  • Strong communication, organization, and planning skills, with adaptability to changing business priorities.
  • Ability to review results against business goals and strategies and deliver plans for growth and improvement.
  • Ability to manage conflict reasonably, nonconfrontationally, and cooperatively.
  • Ability to act with honesty and integrity regarding customer and business information.
  • Ability to work cooperatively in a fast-paced and sometimes stressful environment.
  • Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Responsibilities

  • Drive sales, services, and customer engagement in the store and ensure the store is ready for business.
  • Build customer relationships that foster loyalty, provide total solutions to customer needs, and grow the business.
  • Guide the team in creating a positive, inclusive, and collaborative environment while helping customers achieve their goals.
  • Ensure the store culture reflects Staples values and its commitment to the community.
  • Develop a high-performing team focused on an exceptional store experience, consultative selling, driving conversions, and providing total solutions to every customer.
  • Develop the team to deliver results through coaching, training, and role-playing.
  • Achieve sales and services goals, profit margin targets, and store-operations execution goals.
  • Establish a business cadence for sales readiness.
  • Provide daily direction on merchandising opportunities within the store.
  • Assist with delegating operational tasks in partnership with the General Manager.
  • Share responsibility for total store operations and cost control, and act as the Floor Leader.
  • Champion company initiatives and adapt to changes in priorities and responsibilities.

Desired Qualifications

  • Experience using financial metrics to track sales progress and drive profitable sales and margins.
  • Ability to network and engage with the community.

About the Company

Staples

Office supplies retailer and services provider

Draft summary for Staples describing its business model and value proposition.

Company size
10,001+
Company stage
Grant
Total funding
$16M
Headquarters
Framingham, MA
Founded
1986

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