Caesars Entertainment

Operates casinos, resorts, and entertainment venues

VIP Representative

Hotel Guest ServicesConfirmed live in the last 24 hours

Part-timeLas Vegas, NV, USANo salary listedIn-person

About the Job

Requirements

Strong interpersonal and communication skills.
A second language is beneficial but is not required.
Ability to solve problems and work independently.
Ability to perform repeated reaching, stooping, and/or crouching motions.
Ability to communicate verbally.
Ability to stand for extended periods.
Ability to lift 25 pounds.

Responsibilities

Process check-in and check-out transactions for VIP guests.
Assist VIP guests with questions about the city and property.
Assist VIP guests with booking dinners, shows, entertainment, and other requests.
Assist with guest service recovery and resolution of guest concerns.
Stay informed about current hotel events to assist VIP guests.
Act as a liaison on behalf of guests to expedite their requests.
Maintain a professional and courteous attitude toward internal and external guests.
Anticipate guests’ needs and expectations.
Maintain an upbeat and positive attitude.

As a VIP agent you will be responsible completing arrival and departure transactions for our VIP guests checking in/out of the hotel. VIP representatives assist in booking all dinner, show, entertainment, and any additional requests for our VIP’s. Additionally, VIP agents are resources for all guest questions and are empowered to assist VIP’s when resolving any guest concerns.

Strong Interpersonal and communication skills.
Proficient in a second language would be beneficial.
Self-starter with strong problem-solving ability

ADDITIONAL REQUIREMENTS:

Ability to perform reaching, stooping and /or crouching motions repeatedly
Must be able to communicate verbally
Must be able to stand for extended periods of time
4. Must be able to lift 25lbs.

Process check-in and check-out transactions for VIP's
Assist VIPs with questions about the city and property
Assist VIPs with booking dinner, show, etc.
Assists with guest service recovery
Maintains and Upbeat and Positive attitude at all time
Responsible for being apprised of current events in hotel to assist VIP’s
Acts a liaison on behalf of the guest to expedite guest requests
Maintains a professional and courteous attitude towards all guests (internal and external)
Anticipating guests' needs and guest expectations

About the Company

Caesars Entertainment

Operates casinos, resorts, and entertainment venues

Caesars Entertainment operates a global portfolio of casinos, hotels, and entertainment venues. Its core business is gaming and hospitality, with casinos offering table games and slot machines, plus lodging, dining, live shows, and conventions. The product is the overall gaming and resort experience: guests gamble, stay, eat, and enjoy entertainment across properties worldwide. Caesars Palace in Las Vegas and other destinations anchor the brand. The company grew through acquisitions (notably Harrah’s over Caesars, and later Eldorado Resorts) to become a leading gaming and hospitality group. Its business model combines casino gaming revenue with hotel stays, hospitality services, and event-driven entertainment, leveraging a recognizable brand and scale to attract high-traffic destinations. The goal is to provide a comprehensive leisure and entertainment experience while sustaining growth and resilience in a competitive gaming industry.

Company size: 10,001+
Company stage: IPO
Headquarters: Las Vegas, NV
Founded: 1973

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