Full-Time

Lead AI Back-End Engineer

Newfold Digital

Newfold Digital

1,001-5,000 employees

Provides customized web presence solutions

Compensation Overview

CA$100k - CA$180k/yr

Remote in Canada

Remote

Category
Software Engineering (2)
,
Required Skills
Middleware
LLM
RabbitMQ
Microsoft Azure
FastAPI
Python
Distributed Systems
GitHub Actions
Apache Kafka
OpenAI
Postgres
OpenTelemetry
Infrastructure as Code (IaC)
Docker
RAG
.NET
Microservices
C#
Jenkins
Observability
REST APIs

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Requirements
  • At least 7 years of experience building and scaling production backend systems, including at least 2 years in a technical lead, staff, principal, or equivalent role.
  • Expertise in REST API design and development using Python FastAPI or .NET C# APIs, including dependency injection, middleware, profiling, performance optimization, and distributed systems.
  • Hands-on leadership experience with Semantic Kernel or equivalent agent and large language model frameworks, including production agent orchestration, tool calling, structured outputs, and multi-step workflows.
  • Experience delivering at least one production Retrieval Augmented Generation system or pipeline using a vector or hybrid search platform such as Azure AI Search, pgvector, or Chroma, with measurable latency and quality key performance indicators.
  • Deep PostgreSQL expertise, plus SQLModel, SQLAlchemy 2, and Alembic migrations at scale.
  • A proven track record integrating multiple frontier and cost-optimized model providers, including model routing, structured output, reasoning, tool calling, and fallback strategies.
  • Fluency with Poetry, Docker, GitHub Actions, Azure DevOps, Jenkins, or Argo, along with infrastructure-as-code fundamentals and blue-green or canary release strategies.
  • Strong people leadership through code reviews, architectural guidance, technical mentoring, roadmap planning, hiring, and cross-team communication.
Responsibilities
  • Set the technical architecture for the agent-powered platform by selecting large language models, retrieval technologies, agent frameworks, and microservice patterns that meet reliability, cost, quality, and latency targets.
  • Drive architecture for high-throughput APIs built with .NET, C#, Python 3.11+, FastAPI, SQLModel, and Semantic Kernel, from design documents through production rollout.
  • Lead multi-agent orchestration across handoff, sequential, parallel, and supervisor patterns, combining knowledge-grounded and tool-calling agents across multiple model providers.
  • Guide teams implementing Retrieval Augmented Generation on Azure AI Search, pgvector, Chroma, and equivalent vector and hybrid retrieval platforms, ensuring index quality, filtering, evaluation, and safety controls.
  • Own end-to-end continuous integration and continuous delivery pipelines using Bitbucket Pipelines, Jenkins, or similar platforms, including linting, type checking, security scanning, testing, containerization, and deployment.
  • Mentor and hire engineers and adopt AI coding agents such as Cursor and Claude Code while maintaining code quality, security, and review standards.
  • Champion observability and FinOps for large language model workloads using structured JSON logging, OpenTelemetry tracing, Langfuse, evaluation frameworks, and cost dashboards to keep latency and cost per request within defined service-level objectives.
  • Partner with Product and Security to translate business goals, compliance requirements, emerging artificial intelligence capabilities, and user feedback into a pragmatic technical roadmap.
Desired Qualifications
  • Experience with message queues and event-driven architectures using RabbitMQ, Kafka, Azure Service Bus, or equivalent.
  • Experience with GPU inference fleets, self-hosted open-weight models, or serverless model hosting.
  • Experience with model gateways, intelligent model routing, Model Context Protocol, agent interoperability, prompt caching, and large language model cost optimization.
  • Familiarity with automatic evaluation pipelines, agent evaluations, large language model-as-judge techniques, safety guardrails, and cost-aware prompt and context engineering.

Newfold Digital helps small-to-medium businesses build and manage their online presence with a broad portfolio of web presence products and personalized support. Customers pick hosting, domains, content management, security, email, and related tools, then assemble a customized package with setup help and ongoing guidance. It stands out by offering a wide product suite paired with highly personalized support and customization, rather than a one-size-fits-all solution. Its goal is to deliver value and tangible results for customers through practical, customized products and hands-on support.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Jacksonville, Florida

Founded

2021

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Simplify Jobs

Simplify's Take

What believers are saying

  • Bluehost’s May 2026 AI All-Access Pack bundles ChatGPT, Claude, Gemini, and Grok.
  • Oracle-powered infrastructure upgrades improved Bluehost performance and reliability in November 2025.
  • Newfold serves nearly seven million customers, giving cross-sell and retention leverage.

What critics are saying

  • Moody’s cited declining revenue and insufficient liquidity ahead of February 2026 revolver maturity.
  • Newfold completed a distressed debt exchange in January 2026, signaling creditor stress.
  • Legacy hosting faces commoditization; if AI tools fail, customers churn to hyperscalers.

What makes Newfold Digital unique

  • Bluehost and Network Solutions anchor Newfold’s SMB web-presence bundle.
  • July 2026 AI Site, AI Store, and AI Front Desk deepen Bluehost differentiation.
  • December 2025 Markmonitor sale sharpened focus on mass-market hosting and commerce.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Company Match

Tuition Reimbursement

Flexible Work Hours

Remote Work Options

Paid Vacation

Pet Insurance

Education/ Certification Sponsorships

Flexi-leaves

Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Domain Name Wire
Dec 9th, 2025
Newfold Digital raises $100 million from existing investors

Newfold Digital raises $100 million from existing investors. Newfold Digital, a rollup of domain name and web hosting companies, announced today that it has raised an additional $100 million of funding. Its existing owners, Clearlake Capital Group, L.P., and Siris Capital Group, provided the funding. The company is due to receive an additional cash infusion upon the completion of the sale of MarkMonitor to Com Laude. In a release, the company said the money would be used to "enhance liquidity, strengthen the Company's capital structure, and fuel long-term strategic plans." It did not specifically mention acquisitions, though there are upcoming opportunities in the space, with both Team Internet and Sedo assets currently being marketed. Newfold Digital has been combining its brands this year, moving both Register.com and Web.com to its Network Solutions platform. It has also consolidated some of its hosting brands under the Bluehost moniker. For domain investors, Newfold Digital also owns NameJet and SnapNames.

PR Newswire
Dec 9th, 2025
Newfold Digital secures $100M investment to strengthen balance sheet and fuel growth

Newfold Digital, a web and commerce technology company serving nearly 7 million customers globally, has secured $100 million in new financing from its existing financial sponsors Clearlake Capital Group and Siris Capital Group, along with its lenders. The transaction aims to enhance liquidity and strengthen the company's capital structure. The Jacksonville-based firm will use the funding to support operations and advance growth initiatives, particularly investing in its core brands Bluehost and Network Solutions. CEO Sharon Rowlands said the recapitalisation enables the company to accelerate innovation and deliver AI solutions for customers. The transaction maintains Newfold Digital's existing ownership structure and does not affect current relationships with customers and vendors. The company's portfolio includes brands such as HostGator, Crazy Domains and Yoast.

Venture Capital
Sep 24th, 2025
Com Laude Acquires Markmonitor to Form Global Domain Management Powerhouse

Com Laude, a London-based corporate domain services provider, acquires Markmonitor from Newfold Digital in a landmark transaction valued at $450 million.

Just Williams
Dec 20th, 2024
Consultancy and Team Training - Newfold Digital

At Just Williams, The Just Williams Sales Academy Ltd partnered with Newfold Digital to deliver a transformative consultancy project designed to unify and empower their growing team.

PR Newswire
Nov 11th, 2024
Newfold Digital Appoints Tony Murphy As New Cio

Brings 30 years of information management experience to leading digital company. JACKSONVILLE, Fla., Nov. 7, 2024 /PRNewswire/ -- Newfold Digital, a leading web and commerce technology company serving nearly 7 million customers globally, today announced the appointment of Tony Murphy as Chief Information Officer (CIO). Murphy joins Newfold with more than 30 years of experience in IT and strategic leadership, most recently serving as the CIO of Desktop Metal, an organization that drives digital mass production of industrial, medical and consumer products such as 3D printers, materials and software. Murphy has worked for organizations in both the private and public sector and has spanned multiple verticals in various global geographies. Before Desktop Metal, he previously served as the CIO and CISO of Progress Software