Field Service Engineer
Agilent Technologies
Field Service Engineer
Agilent Technologies
Provides eProcurement automation and hosted catalogs
This position supports Agilent's commitment to delivering exceptional customer experiences by providing responsive technical support and ensuring customers achieve maximum value from their instruments and solutions. Through hands-on involvement in installation, maintenance, troubleshooting, and customer engagement activities, the role contributes to instrument uptime, operational efficiency, and customer success.
In addition, the position offers a valuable opportunity to develop technical expertise, problem-solving capabilities, and customer-facing skills within Agilent's collaborative and innovation-driven environment. By working closely with experienced professionals and cross-functional teams, the individual will gain meaningful professional development while contributing to service excellence and customer satisfaction.
This role supports both the delivery of outstanding customer experiences and the growth of future technical capabilities, contributing to Agilent's long-term business success, operational excellence, and customer-centric culture.
May have knowledge of third-party products.
May deliver internal technical training and maintenance seminars and workshops for field engineers or customers.
May train other field engineers or customers.
May calibrate equipment on-site for large volume customers.
May qualify leads.
Must consent to participate and meet Agilent approved customer/vendor credentialing requirements necessary to gain access to customer sites.
Requirements may include, but are not limited to, proof of identification, proof of certification to perform the work required, customer health and safety requirements, etc.
Bachelor's or Master's Degree or equivalent.
Post-graduate, certification, and/or license may be required.
Generally, requires minimal to no prior relevant work experience.
Additional Details
This job has a full time weekly schedule. It includes the option to work remotely.Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locationsAgilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.Provides eProcurement automation and hosted catalogs
Agilent Technologies provides eProcurement services that help businesses buy supplies more efficiently. It offers a suite of electronic procurement tools that let clients load their pricing into existing purchasing platforms, access a hosted catalog, and complete transactions digitally without paper. The service connects pricing data to clients’ procurement systems, delivers an online catalog, and supports automated, paperless purchasing workflows. This makes purchasing faster and reduces manual steps. Compared with competitors, Agilent emphasizes automation, quick connectivity between pricing, catalogs, and purchasing platforms, and a reliable, scalable experience backed by its broad product range. The company aims to improve client productivity and lower procurement costs, helping customers buy what they need more easily while keeping prices clear and consistent.
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