Antenna Group

Marketing agency for conscious brands

QA & IT Support Specialist

Manual & Functional QAConfirmed live in the last 24 hours

Full-timeKifisia, GreeceNo salary listed

About the Job

Requirements

Two to four years of experience in a quality assurance or software testing role, ideally with a media, streaming, over-the-top, or web/mobile product.
Prior hands-on IT helpdesk or support experience covering hardware, Windows or macOS, basic networking, and Microsoft 365 or Google Workspace.
A solid understanding of quality assurance methodologies, test case design, and the bug lifecycle.
Familiarity with bug-tracking and test-management tools such as Jira, TestRail, or similar tools.
A basic understanding of client-server architecture, application programming interfaces, and streaming/video delivery.
Comfort managing user accounts and performing basic administration in Active Directory or Microsoft 365 environments.
Fluency in Greek and English, both written and spoken.
Comfort working on-site and balancing two functions with shifting daily priorities.

Responsibilities

Design, execute, and maintain manual and automated test cases for ANT1+ web, mobile, and connected-TV applications.
Perform functional, regression, exploratory, and cross-device/browser testing before each release.
Validate video playback, streaming quality, digital rights management, subscriptions/payments, and content metadata across platforms.
Log, triage, and track defects through resolution using the team's bug-tracking tool, such as Jira.
Collaborate with developers, product managers, and the DevOps team during sprint cycles and release planning.
Contribute to and help maintain test plans, quality assurance documentation, and release checklists.
Support the introduction and maintenance of automated testing frameworks where applicable.
Provide first- and second-line technical support to employees across ANT1's business units for hardware, software, network, and account issues.
Set up, configure, and maintain workstations, peripherals, and meeting-room or broadcast-adjacent IT equipment.
Manage user accounts and access permissions, and perform basic administration of core business systems such as Active Directory and Microsoft 365.
Log and resolve support tickets within agreed service-level agreements, escalating complex issues to the appropriate specialist teams.
Maintain IT asset inventory and assist with onboarding and offboarding employee equipment and accounts.
Produce simple how-to guides and provide basic training to employees on common tools and systems.

Desired Qualifications

Experience with test automation tools such as Selenium, Appium, or Cypress.
Basic scripting or SQL skills for data checks and log analysis.
Exposure to streaming/over-the-top platforms, digital rights management, or content delivery network concepts.
ITIL foundation knowledge or prior formal IT support experience.

QA & IT Support Specialist

Antenna Group · Kifisia, Greece · Full-time · Posted 2026-09-15

Workplace: on_site

Department: Ant1+

Description

Antenna Group is a leading international content, media and entertainment organization, owning and operating a diverse portfolio of global media assets across a variety of platforms: Television, Pay TV, OTT, Radio, Cinema Exhibition, Digital, Music, Publishing and Education, throughout Europe, North America and Australia. Antenna Group is currently seeking, to cover the following position:

QA & IT Support Specialist

About the Role

The QA & IT Support Specialist is a mid-level, hands-on role split between quality assurance on the ANT1+ streaming platform (60%) and first/second-line IT support across ANT1+'s Business Units (40%). As a QA & IT Support Specialist you will help ensure ANT1+ delivers a smooth, reliable experience to viewers, while also keeping colleagues across the organization productive and unblocked on their everyday IT needs.

Job Description

Quality Assurance — ANT1+ Platform (60%)

Design, execute and maintain manual and automated test cases for the ANT1+ web, mobile and connected-TV apps
Perform functional, regression, exploratory and cross-device/browser testing ahead of each release
Validate video playback, streaming quality, DRM, subscriptions/payments and content metadata across platforms
Log, triage and track defects through resolution using the team's bug-tracking tool (e.g., Jira)
Collaborate closely with developers, product managers and the DevOps team during sprint cycles and release planning
Contribute to and help maintain test plans, QA documentation and release checklists
Support the introduction and upkeep of automated testing frameworks where applicable

IT Support — Business Units (40%)

Provide first- and second-line technical support to employees across ANT1's Business Units (hardware, software, network and account issues)
Set up, configure and maintain workstations, peripherals and meeting-room/broadcast-adjacent IT equipment
Manage user accounts, access permissions and basic administration of core business systems (e.g., Active Directory, Microsoft 365)
Log and resolve support tickets within agreed SLAs, escalating complex issues to the appropriate specialist teams
Maintain IT asset inventory and assist with onboarding/offboarding of employee equipment and accounts
Produce simple how-to guides and provide basic training to employees on common tools and systems

Requirements

Bachelor's degree in Computer Science, Information Technology or a related field is a plus, not required
2–4 years of experience in a QA/software testing role, ideally with a media, streaming, OTT or web/mobile product
Prior hands-on experience with IT helpdesk/support (hardware, Windows/macOS, basic networking, MS 365/Google Workspace)
Solid understanding of QA methodologies, test case design and bug lifecycle management
Familiarity with bug-tracking and test-management tools (e.g., Jira, TestRail or similar)
Basic understanding of client-server architecture, APIs and how streaming/video delivery works
Comfortable managing user accounts and basic administration in Active Directory / Microsoft 365 environments
Strong attention to detail, methodical approach and clear written communication for bug reports and documentation
Good stakeholder management skills — comfortable supporting both technical and non-technical colleagues
Comfortable working on-site and balancing two functions with shifting daily priorities
Fluency in Greek and English (both written and spoken) is required
High ethical standards, fitting with the Values of Antenna Group

Preferred Qualifications

Experience with test automation tools (e.g., Selenium, Appium, Cypress)
Basic scripting/SQL skills for data checks and log analysis
Exposure to streaming/OTT platforms, DRM or CDN concepts
ITIL foundation knowledge or prior formal IT support experience

Benefits

Competitive remuneration package
Health and Life Insurance Plan
Friendly and challenging working environment

After the screening of the CVs, we will contact the candidates who meet the profile’s requirements to arrange an interview.

The selected candidates will be invited to attend an initial interview and be informed about further steps. Please note that obtaining references might be part of the selection process.

Candidates will be provided with information regarding the position’s remuneration prior to the interview.

All applications are considered as strictly confidential.

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About the Company

Antenna Group

Marketing agency for conscious brands

Antenna Group is a marketing and communications agency that partners with conscious brands to drive meaningful change. It blends strategic insight with creative execution to craft integrated campaigns for sectors like climate and energy, mobility, real estate, and health. The company develops clear, audience-facing narratives that simplify complexity and move industries forward, instead of just chasing trends. Its goal is to help brands lead with purpose by delivering integrated marketing solutions that amplify what matters and create lasting impact.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: San Francisco, CA
Founded: 1996

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