Manager/Assistant Manager/Senior Officer
FWD Group
Manager/Assistant Manager/Senior Officer
FWD Group
Pan-Asian life insurer with digital solutions
About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com
For more information about FWD Hong Kong, please visit www.fwd.com.hk/
We are seeking potential candidates to join our Life Operations – Underwriting team. The position is open to candidates at the Senior Officer to Manager level, candidate with more experienced will be considered for a senior position.
The Job
Develop and implement underwriting and operational framework, policies, procedure guidelines
Monitor the processing of New Business and underwriting to ensure SLA is committed in good quality
Perform underwriting assessment on both medical / non-medical cases within approval limits
Liaise with team leads in distribution channels to identify areas of improvement
Review and verify customer due diligence, AML and CTF duties in accordance with guidelines and regulations
Maintain good business relationship with channels, e.g agency, banassurance, broker etc.
Participate in UAT’s and ad-hoc projects
The Person
University graduate or above, prefer with professional insurance qualifications e.g. FLMI
Minimum 4 years solid experience in Life and medical insurance underwriting
Strong analytical and problem-solving skills, self-motivated and effective team player
Excellent interpersonal and communication skills to all levels
Ability to work under pressure and multi-tasking in a dynamic and changing environment
Good command of both written and spoken English and Chinese
Familiar with Microsoft Word, Excel, and PowerPoint
Weoffer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose.The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, gender, disability or family status in employment process.
FWD Group is a pan-Asian life insurer serving ten markets with life, medical, general, employee benefits, takaful, and Shariah products. Its offerings are delivered through digital channels and a jargon-free experience, with tools like the Omne app and online claims that simplify buying, managing, and filing claims for plans such as Set for Health and FWD Max Wealth. The company differentiates itself with a digital-first, customer-centric approach and a strategy of rapid expansion through acquisitions and partnerships, including Shariah-compliant options. Its goal is to make insurance accessible, transparent, and customer-led across Asia while growing its market presence and profitability.
Explore more opportunities at FWD Group