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Ethos Veterinary Health

Specialty and emergency veterinary network

Veterinary Assistant - Surgical Pack Prep

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeAustin, TX, USAIn-person

About the Job

Requirements

  • At least 2 years of customer service experience in a medical setting is required.
  • A solid employment history with proven reliability is required.
  • The ability to work independently and be self-driven is required.
  • A proactive mindset oriented toward process improvement and collaboration is required.
  • Fluent English speaking and reading skills are required.

Responsibilities

  • Assist with pack preparation by cleaning and sterilizing instruments.
  • Wrap and organize surgical instruments.
  • Assist with surgery laundry.
  • Prepare laboratory samples for external laboratories.
  • Convey information accurately and professionally.
  • Prepare invoices and estimates.
  • Admit and discharge patients.
  • Assist technicians with transporting patients to computed tomography, procedures, radiology, or recovery, including moving patients and attaching monitors.
  • Assist doctors in examination rooms by escorting clients, obtaining patient histories, recording information in medical records, obtaining and recording patient temperatures and weights, and assisting with examinations.
  • Complete end-of-day duties.
  • Keep patients clean and dry.
  • Clean the radiology suite between patients and perform daily cleaning of the floor and the areas around the table, shelf, and computer; vacuum hair behind the radiology table at least weekly.
  • Help technicians and doctors with outpatients and discharged patients, including patient restraint, bandage changes, hygiene checks, and assisting clients with patients.
  • Restrain patients for procedures, treatments, and examinations.
  • Assist technicians with placing patients under anesthesia, including restraint, connecting monitoring equipment, vacuuming during preparation and shaving, and sterile preparation.
  • Ask another staff member for assistance rather than answering a client question when uncertain.
  • Prepare the next day's appointments with the necessary records.
  • Record relevant phone and in-person client conversations in patient files or the computer record and initial all entries.
  • Help maintain anesthesia machines and monitors.
  • Access digital radiographs using Qlink software.
  • Operate portable and stationary digital radiography units.
  • Accurately record, maintain, and review medical records, including daily treatment plans, diagnostics, patient progress notes, and services or goods with associated fees for invoicing.
  • Communicate patient status to doctors, other technicians, and clients.
  • Report service and maintenance issues involving equipment in Internal Medicine, Surgery, ICU, the kennel, and pharmacy to the Tech Lead or Supervisor, including issues with Idexx chemistry machines, oxygen or environmental cages, and heated cages.
  • Assist other primary care providers when necessary.
  • Prepare for the next day's treatments by restocking supplies in Central Sterile, operating rooms, induction, or other needed hospital areas.
  • Prepare patients for discharge, ensuring they are well-groomed and in a medically appropriate state.
  • Maintain cleanliness and order throughout the hospital.
  • Perform daily and weekly cleaning duties.

Desired Qualifications

  • Veterinary experience is preferred.
  • Fluency in additional languages is a plus.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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