Senior National Account Manager

Job Description

As Senior National Account Manager – Lowe's for our Moen brand, you will lead the strategy, growth, and overall performance of one of our key national retail accounts. You will own the Lowe’s business, driving revenue, market share, and profitability through strategic account planning, strong merchant relationships, and effective execution of growth initiatives.

Partnering closely with Lowe's and cross-functional teams across Sales, Marketing, Product, Supply Chain, and Finance, you will lead line reviews, joint business planning, inventory strategy, and promotional initiatives. Leveraging customer insights, market trends, and financial performance data, you will identify opportunities, strengthen our competitive position, and deliver sustainable, profitable growth.

POSITION LOCATION/TRAVEL: This is a hybrid role based in Mooresville, NC, supporting our Lowe's account and allowing for close collaboration with key customer stakeholders. Travel is expected to be approximately 15–20% and may include customer meetings, industry events, and other business-related activities.

What You'll Do

Account Strategy & Growth

• Develop and execute the Lowe's account strategy to drive revenue, market share, and profitability.
• Identify growth opportunities through market analysis, competitive insights, and customer performance data.
• Lead line reviews, assortment planning, and joint business planning to strengthen Moen's competitive position and expand business opportunities.
• Develop and execute strategic sales, marketing, and promotional plans that support short- and long-term business objectives.

Customer Relationship Management

• Build and maintain strong relationships with Lowe's merchants, key decision-makers, and stakeholders to strengthen partnerships and drive business results.
• Develop a deep understanding of Lowe's business priorities, customer needs, and performance metrics to identify opportunities and deliver value.
• Lead customer negotiations, including financial terms, pricing, and promotional agreements, to retain and grow profitable business.

Financial & Operational Performance

• Own account financial performance, including revenue, margin, profitability, and key business metrics.
• Lead the forecasting process, leveraging sales, POS, inventory, and category data to deliver accurate forecasts and identify growth opportunities.
• Develop and communicate monthly performance scorecards, providing actionable insights into account performance, market trends, and opportunities for improvement.
• Monitor financial and operational KPIs, identifying opportunities to improve efficiency, maximize profitability, and deliver business results.

Business Execution & Cross-Functional Leadership

• Partner with Product, Marketing, Supply Chain, Finance, and other internal teams to align priorities and execute account growth initiatives.
• Lead cross-functional efforts to support product launches, promotional execution, and customer initiatives.
• Mobilize internal resources to address customer needs, remove barriers, and drive operational improvements.
• Collaborate with internal teams to optimize inventory strategy, product availability, and overall account performance.

Qualifications

• 7+ years of experience in sales or national account management, including managing or supporting a large national retailer such as Lowe's.
• Experience in building products, manufacturing, or related durable goods categories.
• Strong understanding of retail merchandising organizations, customer planning processes, and the big-box retail environment.
• Experience developing account strategies and leading business reviews, assortment planning, promotional initiatives, and customer negotiations.
• Strong financial and analytical acumen, with experience leveraging sales, POS, inventory, and category data to drive profitable growth.
• Proven ability to build strategic customer relationships and influence stakeholders across customer and internal teams.
• Strong communication, presentation, and negotiation skills, with the ability to navigate complex business environments and drive results.

Nice to Haves

• A bachelor's degree in Business, Marketing, Sales, or a related field, or equivalent experience.
• Direct experience managing or supporting the Lowe's national account, including established merchant relationships.
• Experience in merchandising, channel marketing, or product marketing.
• Background in plumbing, faucets, fixtures, or other kitchen and bath product categories.

Additional Information

ADDITIONAL INFORMATION:

Fortune Brands believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is Hiring Pay Range: $120,000 USD - $160,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based sales incentive plan.

At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more. We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.

Fortune Brands is built on industry-leading brands and innovation within the high-growth categories of water, outdoors and security. The Company makes innovative products for residential and commercial environments, with a growing focus on digital solutions and products that add luxury, contribute to safety and enhance sustainability. To learn more, visit our website at fbin.com.

Equal Employment Opportunity

Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us at [email protected] and let us know the nature of your request along with your contact information.

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