Warehouse & Logistics Team Lead

Function description

As a Team lead, you are responsible for ensuring that the EMEA Warehouse is running as smoothly as possible. It is vital that you have a lean mindset. Continuous improvement is in our DNA.

It is important you coordinate both the inbound and the outbound part of the warehouse. Making sure you optimize the flow of the EMEA warehouse, give guidance to the warehouse employees when they have questions and inform all stakeholders about the progress of inbound/outbound. Key components of the job are initiating cycle counting and stock control in general, controlling packaging supplies and order when needed, registration of the working hours of the temps, registration of any quality errors and follow up by CAR (Correcting Action Review), taking initiatives for continuous improvement incl. Lean initiatives.

In your function, you will work closely with the EMEA Logistics & Warehouse Manager and with the Warehouse Office Employee. In your role you will be the point of contact for all warehouse and logistic related questions. Managing the people in the warehouse will be part of the job, so it is vital that you are good with people. You can coach people to improve their skills and provide feedback when something goes wrong.

In headlines and per department your tasks will be:

Inbound

• Determine priorities in receiving and receiving the goods;
• Making sure put away is processed in an efficient and timely manner;
• Responsible for replying to e-mails in the inbound e-mailbox in a timely manner;
• Inform stakeholders on the progress of the receiving;
• Making sure there is always a clear overview of what to receive;
• Addressing issues with receiving asap and show hands-on mentality in solving these issues;
• Stock optimization: making sure all will be put on location in the most optimal way (same items on same locations as much as possible);
• Train new employees and teach them all the tasks of the inbound process;
• Helping with stock control in general;
• Responsible for handling all RMAs in the warehouse.

Outbound

• Release outbound deliveries and prioritize them;
• Making sure that all orders are getting picked, packed and shipped in the most optimal way;
• Responsible for timely and correct (export)bookings of all shipments;
• Responsible for replying to e-mails in the EMEA warehouse e-mailbox in a timely manner;
• Inform stakeholders on the progress of the outbound;
• Making sure there is always a clear overview on what to process;
• Frequently updating the open delivery Excel sheet;
• Addressing issues with outbound asap and show hands-on mentality in solving these issues;
• Train new employees and teach them all the tasks of the outbound process;
• Helping with stock control in general.

Job requirements

• MBO work and thinking level;
• You have a good sense of what warehousing is all about;
• You have a lean six sigma mindset;
• You are hands-on, you do not drop problems somewhere else, but you try to solve them in the best possible way;
• When you cannot solve certain problems, you try to make suggestions to the manager;
• You preferably already have experience in a similar role;
• You are customer-oriented and like to go the extra mile for the customer to ensure high quality;
• You have a good understanding of the Dutch and English language, spoken and written;
• You are independent and know how to tackle issues in an efficient way;
• You have great communication skills and are capable to leverage with people of different backgrounds;
• You approach each issue with positive energy, and you always try to do your best to prevent issues from happening again.

Personal requirements

• You have got to have some sense of humor. Work must be fun!
• You have a very positive vibe;
• You think about solutions and not about problems;
• You are very accurate;
• You are honest, reliable and you work with dedication;
• You are mature and you are proactive.