Q

Qualco Group

Tech-driven credit management and lending

IT Systems Engineer

System AdministrationConfirmed live in the last 24 hours
Full-timeAthens, Greece

About the Job

Requirements

  • Four years of hands-on IT engineering experience.
  • A university degree in Computer Science or a related field.
  • Ability to work with cross-functional teams.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills in English.
  • Experience with ticketing systems.
  • Familiarity with Identity Management and Federation Services and multifactor authentication (MFA).
  • Knowledge of network-attached storage (NAS) and storage area network (SAN) concepts and protocols, including SMB/CIFS, NFS, and iSCSI.
  • Experience with VMware virtualization, Microsoft servers and applications, and Office 365.
  • Familiarity with VMware virtualization platforms and Veeam backup solutions.
  • Knowledge of networking concepts, including VLANs and subnetting.
  • Familiarity with Microsoft server products and applications, Active Directory, Group Policy, LDAP, DNS, DHCP, SCCM, Exchange, and SQL.

Responsibilities

  • Provide onsite and remote support to customers with critical response-time requirements for business technology systems.
  • Work independently and as part of a team to fulfill service requests.
  • Work shifts to ensure coverage and timely support.
  • Diagnose and resolve technical hardware and software issues.
  • Direct unresolved issues to the next level of support personnel.
  • Participate in the implementation and support of IT infrastructure.
  • Perform maintenance and system upgrades.
  • Monitor performance and ensure system availability and reliability.
  • Monitor backup and redundancy strategies.
  • Prepare technical reports, problem reports, and status reports, and assist with documentation.
  • Administer virtualization systems, Microsoft servers and applications, and Microsoft Networking Services.
  • Carry out all activities and duties in full compliance with regulatory requirements and support the continued implementation of the Group Anti-Bribery and Corruption Policy.

About the Company

Qualco Group

Tech-driven credit management and lending

Qualco Group provides software-based solutions for managing the full credit lifecycle for banks and other financial institutions. Its technology automates and coordinates activities from loan origination and underwriting through servicing, debt collection, asset management, and reporting. The core product set hinges on proprietary technology designed to streamline credit processes, improve oversight, and ensure IFRS-compliant financial reporting across the lending lifecycle. The company differentiates itself through long experience (25+ years), a scalable platform used by a global client base, a track record of developing in-house technology, and strategic growth backed by investors like PIMCO to enter new markets and broaden its product offerings. Its goal is to grow beyond credit management into broader lending solutions, expand into new markets, and continue delivering end-to-end, technology-driven services for financial institutions.

Company size
501-1,000
Company stage
IPO
Headquarters
Athens, Greece
Founded
1998

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