Vendor Governance & Management
No salary listed
Senior
Bachelor's
Bengaluru, Karnataka, India
In Person
Business & StrategyBusiness Operations
About the job
Requirements
- A relevant Bachelor's degree.
- At least 7 years of experience in Vendor Management, Supplier Governance, Procurement Operations, Business Operations, Third-Party Risk Management, or related functions.
- Experience managing strategic vendor relationships in a complex enterprise environment.
- Demonstrated experience with contract governance, Service Level Agreement management, performance scorecards, and executive reporting.
- Experience working with cross-functional teams including Procurement, Finance, Legal, Risk, Technology, and Business stakeholders.
- Strong expertise in vendor governance and supplier relationship management.
- Deep understanding of contract management and performance measurement frameworks.
- Experience developing key performance indicators, Service Level Agreements, and scorecards.
- Strong analytical, financial, and reporting capabilities.
- Excellent stakeholder management and executive communication skills.
- Ability to influence decisions across multiple business functions.
- Strong negotiation, conflict resolution, and escalation management skills.
- Experience with governance dashboards, reporting tools, and data visualization platforms.
- Knowledge of third-party risk management and regulatory compliance practices.
Responsibilities
- Design, implement, and continuously improve vendor governance frameworks, policies, standards, and processes.
- Establish structured engagement models and governance forums to drive vendor accountability and transparency.
- Standardize vendor management practices across the organization to ensure consistency, compliance, and operational efficiency.
- Develop and maintain governance dashboards, performance reporting, and executive-level scorecards.
- Develop vendor scorecards and performance measurement frameworks aligned to business objectives.
- Monitor and report on vendor performance against established Service Level Agreements, key performance indicators, contractual commitments, and service standards.
- Lead Monthly Business Reviews and Quarterly Business Reviews with strategic suppliers.
- Identify performance gaps, drive remediation plans, and ensure timely execution of corrective actions.
- Conduct trend analysis and provide actionable insights to leadership regarding vendor performance and service delivery.
- Partner with Procurement and Legal teams to manage vendor contractual obligations and compliance requirements.
- Ensure vendors deliver in accordance with agreed service levels, contract terms, and operational commitments.
- Maintain oversight of contract milestones, renewals, amendments, and termination requirements.
- Support contract negotiations by providing performance, financial, and risk insights.
- Support the Workforce lead with data collection and workforce insights.
- Support the Clarity rollout across Investment Management and provide Clarity reporting.
- Act as the primary liaison between internal stakeholders and external vendors.
- Build and maintain partnerships with strategic suppliers to promote collaboration, innovation, and service excellence.
- Facilitate communication, issue resolution, and alignment between vendors and business stakeholders.
- Partner with SOW Owners, Project Managers, Finance, Procurement, BMO, and Risk teams to ensure seamless vendor engagement.
- Conduct risk-based vendor reviews and due diligence assessments.
- Monitor cybersecurity, operational, financial, regulatory, and compliance-related vendor risks.
- Coordinate risk mitigation activities and remediation efforts with appropriate stakeholders.
- Ensure vendor governance activities comply with internal policies, regulatory requirements, and audit expectations.
- Support internal and external audits related to third-party vendor management.
- Partner with Finance and BMO teams to support vendor budgeting, forecasting, and financial planning activities.
- Monitor vendor expenditures and track budget performance.
- Analyze spend data to identify optimization opportunities, cost reduction initiatives, and vendor consolidation strategies.
- Review invoice discrepancies and coordinate resolution activities with vendors and internal teams.
- Oversee vendor lifecycle management, including onboarding, monitoring, renewal, and offboarding processes.
- Coordinate vendor renewal planning, evaluations, and approval workflows.
- Provide recommendations on contract extensions, renewals, supplier rationalization, and sourcing decisions.
- Ensure onboarding and offboarding activities are completed in accordance with compliance, security, and procurement requirements.
- Serve as the primary escalation point for vendor-related issues and operational concerns.
- Lead resolution efforts for service failures, delivery issues, contractual disputes, invoice discrepancies, and performance concerns.
- Conduct root-cause analysis and implement sustainable corrective actions.
- Track and report on escalations, risks, and issue resolution effectiveness.
- Drive continuous improvement initiatives across vendor management processes and governance practices.
- Identify opportunities to improve vendor performance, reduce costs, enhance controls, and increase operational efficiency.
- Develop executive reporting and dashboards to support strategic decision-making.
- Leverage data analytics to improve vendor oversight and supplier performance outcomes.
About the company
State Street holds and services investments for pension funds, insurers, fund companies, and other large institutions, and it also runs index funds through State Street Investment Management. It launched the first US-listed exchange-traded fund, the SPDR S&P 500 ETF Trust, in 1993, and in 1924 it became custodian of the first US mutual fund. As a custody bank, it safekeeps clients' stocks and bonds, completes their trades, calculates what their funds are worth, and lends their securities to other investors. It earns fees on the assets it services and manages, plus income from currency trading and from interest on client cash. State Street traces its roots to a bank chartered in 1792 and is based in Boston, Massachusetts.
Company Size
10,001+
Company Stage
IPO
Headquarters
Boston, Massachusetts
Founded
1792
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Simplify's Take
What believers are saying
- Fees, not lending, drive results: fees were 79% of revenue and grew 17% in the June 2026 quarter.
- Equity has gained value: shares rose 36% from January to October 2026, beating custody rival Northern Trust's 23%.
- Tech roles lead hiring: 477 of State Street's 1,133 open jobs in October 2026 were in information technology.
What critics are saying
- Cuts continue despite record revenue: State Street booked $190 million in layoff charges from October 2025 to March 2026.
- Its closest rival is more profitable: BNY kept 40% of mid-2026 revenue as pre-tax profit, versus State Street's 34%.
- Legal risk lingers: Vanguard paid $29.5 million in March 2026 to exit an 11-state coal antitrust suit State Street fights.
What makes State Street unique
- It doubles as a fund giant: it managed $6.3 trillion in June 2026, nearly triple custody rival BNY's $2.2 trillion.
- Rival fund firms run on its back office: it services over 3,000 ETFs, about 39% of global ETF assets.
- Fund managers trade through its software: it bought trading-system maker Charles River for $2.6 billion in 2018.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Flexible Work Hours
- Remote Work Options
- Professional Development Budget
- Tuition Reimbursement
- Paid Holidays
- Employee Referral Bonus