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Santander

Global retail and commercial banking group

Bank Customer Advisor

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeBielefeld, GermanyNo salary listedIn-person

About the Job

Requirements

  • Commercial vocational training, preferably in banking (for example, as a bank clerk), or comparable training.
  • Knowledge and experience in one or more of the listed product areas—loans, current accounts, cards, and retirement planning—or willingness to learn them.
  • Enjoy working closely with a team and providing professional service in direct customer contact.
  • A strong understanding of people and their needs, with sales aptitude and motivation; able to conduct needs analyses, make recommendations, close sales, and provide ongoing customer support.

Responsibilities

  • Conduct needs and potential analyses as part of the bank’s advisory approach, tailored to customers’ and prospects’ individual circumstances.
  • Advise an existing customer portfolio and acquire new customers in one or more product areas: loans, current accounts, cards, and retirement planning.
  • Build and maintain long-term customer relationships, including independently scheduling customer appointments and offering suitable additional products.
  • Continuously develop and maintain a sense of responsibility through proactive risk management within the bank.

About the Company

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Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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