Delivery Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Owns full project governance, including forecasting, financial management, and budget oversight, ensuring performance within a +/-1% variance across multiple service provider teams
• Leads project workgroup meetings and drives clear, consistent status communications to a broad set of stakeholders, including senior leaders
• Ensures all deliverables are executed on time and meet defined quality standards
• Maintains system of record accuracy and enforces adherence to enterprise change and delivery standards
• Drives focus on critical requirements (Minimum Viable Product) and manages scope rigorously, escalating change control items or deferrals as needed
• Proactively identifies, escalates, and drives resolution of key risks to ensure successful and timely delivery
• Applies disciplined upfront planning to enable predictable execution and minimize unexpected challenges
• Ensures all project objectives are achieved with appropriate measurement, traceability, and outcome validation
• Demonstrates strong knowledge of the Software Development Life Cycle (SDLC)
• Serves as the single point of accountability for end-to-end project delivery across people, process, and technology dimensions, managing initiatives typically ranging from $1MM to $5MM based on size and complexity.

Required Qualifications:

• Proven track record as an experienced Project Manager, with direct accountability for delivering complex solutions end-to-end
• Demonstrated experience leading large, complex initiatives across people, process, and technology, ensuring timely delivery and high-quality outcomes
• Strong financial acumen, including management of project budgets typically ranging from $1MM to $5MM, with ownership of monthly forecasting and financial reporting
• Proven ability to engage, influence, and communicate effectively with senior Technology and Line of Business (LOB) stakeholders, tailoring messaging and level of detail to the audience
• Deep familiarity with Bank of America project management tools (e.g., PPRT, ServiceNow, Jira, TPAS), governance frameworks, and Global Technology standards at Bank of America, including enterprise change management requirements
• Accountable for ensuring adherence to governance processes and maintaining accurate project and financial system of record updates
• Self-starter with the ability to operate independently, take full ownership of deliverables, and drive initiatives through to completion in a highly matrixed organization
• Demonstrated ability to collaborate effectively across cross-functional teams and service providers to achieve aligned outcomes

Desired Qualifications:

• Proven track record as a high-performing Project Manager at Bank of America, ideally with experience working on enterprise-wide efforts
• Experience leading projects across Agile, Waterfall, and Hybrid delivery methodologies
• Demonstrated experience delivering initiatives within Global Technology
• Project Management Professional (PMP) certification or equivalent

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40