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IHG

Global hotel company

Bartender - Food & Beverage

Full-TimeDeadline 3/30/27
No salary listed
Junior, Mid
Dubai - United Arab Emirates
In Person
Food Service & HospitalityDining, Bar & Counter Service

About the job

Requirements
  • A minimum of 1–2 years of experience as a bartender in a hotel, restaurant, bar, or lounge.
  • Good knowledge of cocktail preparation, beverage service standards, and responsible alcohol service.
  • A high school diploma or equivalent; hospitality or bartending certification is an advantage.
  • Good English communication skills; additional languages are a plus.
  • Strong customer service skills with a friendly, professional, and guest-focused approach.
  • Familiarity with point-of-sale systems, cash handling, and inventory control.
  • Flexibility to work shifts, including evenings, weekends, and public holidays.
  • Ability to use safe manual handling techniques and follow health, safety, and environmental policies and procedures.
Responsibilities
  • Prepare beverages using established pouring standards and drink recipes, and coordinate food service with restaurants for bar or lounge guests when applicable.
  • Monitor guest behavior and alcohol consumption, stop alcohol service when appropriate, notify management of incidents, and check identification when the guest’s age is questionable.
  • Follow hotel safety protocols and immediately report safety or service incidents to the supervisor or manager on duty.
  • Resolve guest problems and complaints using appropriate service recovery guidelines.
  • Set up the bar with liquor, mixers, ice, garnishes, glassware, and supplies, and complete pre- and post-shift work.
  • Requisition necessary supplies according to hotel procedures and manage liquor inventory.
  • Secure all liquor before, during, and at the close of the shift.
  • Obtain, count, and secure the bartender’s bank; receive cash and credit payments, provide accurate change, and balance the cash drawer.
  • Maintain clean and attractive bar and seating areas; inspect equipment and machinery, and clean floors, counters, equipment, furniture, and related areas.
  • Communicate with other departments to support service quality and coordinate teamwork.
  • Report health or safety hazards, faults, repairs, cleaning needs, and accidents, and complete the appropriate reports.
  • Keep equipment in good working order, use it only as intended, and report damaged equipment.
  • Contribute to cost control through energy conservation, correct material storage, and proper equipment use.
  • Perform other duties as assigned.
Desired Qualifications
  • Hospitality or bartending certification.
  • Additional language skills.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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