Photon

Builds custom software and AI for big companies

Senior Product Manager - Next-Gen Offer and Loyalty System

Product ManagementConfirmed live in the last 24 hours

Full-timeUnited StatesIn-person

About the Job

Requirements

At least 6 years of Product Management experience in Loyalty and Rewards and Discounts for point-of-sale and e-commerce.
Domain expertise in Loyalty and Rewards, redemptions, customer engagement, campaign management for loyalty offerings, and discounts.

Responsibilities

Lead end-to-end user experience for single- and multi-location operators, balancing merchant flexibility with an intuitive user experience.
Translate merchant research and user feedback into a prioritized, high-impact product roadmap.
Integrate with partners and their application programming interfaces for loyalty and redemption capabilities.
Define key performance metrics and use product analytics to guide feature iterations.
Collaborate across Design, Engineering, Sales, and Support to build, launch, and scale features.
Clearly articulate product strategy, technical trade-offs, and business outcomes to leadership and key stakeholders.

Focus: Product Management for the Next-Gen Offer and Loyalty system

Seniority & Experience

6+ years of Product Management experience in Loyalty & Rewards and Discounts for POS and e-commerce.

Domain Expertise

Loyalty & Rewards, Redemptions, Customer Engagement, Campaign management for Loyalty offerings, and Discounts.

Key Responsibilities & Execution

User Experience & Scalability: Lead end-to-end UX for single and multi-location operators, balancing merchant flexibility with an intuitive user experience.

Product Requirement Design: Translate merchant research and user feedback into a prioritized, high-impact product roadmap.

Partner Integrations: Integrate with partners and their APIs for Loyalty and Redemption capabilities.

Data-Driven Iteration: Define key performance metrics and leverage product analytics to guide feature iterations.

Cross-Functional Leadership: Collaborate across Design, Engineering, Sales, and Support to build, launch, and scale features.

Stakeholder Alignment: Articulate product strategy, technical trade-offs, and business outcomes clearly to leadership and key stakeholders.

Compensation, Benefits and Duration

Minimum Compensation: USD 145,000
Maximum Compensation: USD 203,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post.

About the Company

Photon

Builds custom software and AI for big companies

Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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