Risk – Assurance and Remediation Business Manager

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

The Role: Risk, Assurance and Remediation Business Manager

An exciting opportunity has arisen for a Business Manager to join M&G Life, supporting the effective management and governance of the Life business and Prudential Assurance Company entity.

The Business Manager will work across a broad stakeholder group, providing business management, governance and policy oversight and helping ensure that key business, regulatory and governance responsibilities are effectively managed.

A key responsibility of the role will be the management and ongoing development of the Conflicts of Interest Policy and associated framework, ensuring robust arrangements are in place for the identification, assessment, management, monitoring and reporting of actual, potential and perceived conflicts of interest.

The role will work closely with senior leaders and stakeholders across the business,  providing effective coordination, constructive challenge and high-quality insights to support effective decision-making.

Key Responsibilities

The key responsibilities of this role will include:

• Own and coordinate the ongoing management, review and maintenance of the Conflicts of Interest Policy and supporting framework, ensuring it remains relevant and effective.
• Oversee arrangements for the identification, declaration, assessment, management and recording of actual, potential and perceived conflicts of interest.
• Coordinate the review and escalation of material or complex conflicts through the appropriate governance arrangements.
• Maintain effective oversight of the conflicts register, supporting documentation and agreed management actions.
• Provide guidance and constructive challenge to business stakeholders in relation to the application of the Conflicts of Interest Policy.
• Support effective business and executive governance, including the production and coordination of high-quality reporting for relevant Boards, Committees and management forums.
• Maintain oversight of key business priorities, risks, issues, actions and dependencies, ensuring appropriate visibility and escalation.
• Support the development and continual improvement of governance, policy and business management processes.
• Promote strong risk ownership, good governance and a culture of transparency and appropriate challenge across the business.

Knowledge, Skills & Experience

Essential

• Strong experience gained within business management, governance, risk, compliance or a comparable role, ideally within financial services or another regulated environment.
• Good understanding of governance, risk management and internal control principles.
• Experience of managing, implementing or providing oversight of policies and supporting governance frameworks.
• Strong stakeholder management and relationship-building skills, with the confidence to operate effectively with senior stakeholders.
• Ability to provide constructive challenge and exercise sound judgement when dealing with complex or sensitive matters.
• Strong analytical skills with the ability to interpret information, identify themes and develop clear and meaningful management information.
• Excellent written and verbal communication skills, including the ability to communicate complex matters clearly and succinctly.
• Strong organisational skills with the ability to manage multiple priorities and deliver to agreed timescales.
• A proactive approach, with the ability to take ownership and drive matters through to resolution.

Desirable

• Experience of conflicts of interest, conduct risk, policy governance or a related discipline.
• Experience within a regulated financial services organisation.
• Experience of preparing papers and reporting for senior management, Board or executive-level governance.
• Experience of working collaboratively with Risk, Compliance and Legal functions.

Location: Kildean, Stirling

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What we offer:

We’re dedicated to supporting your wellbeing and helping you thrive, both at work and beyond. Our benefits are designed to help you balance your professional and personal life, and financially plan for the future. Our UK benefits include:

• A valuable pension scheme of up to 18% (13% made up of employer contributions and 5% employee contributions).
• Access to our Share Save and Share Incentive Plan, alongside financial wellbeing and support services to help give you real confidence to put your money to work.
• Enjoy 38 days annual leave (including bank holidays), with the opportunity to purchase up to five extra days. Our Time Off When You Need It policy gives you the flexibility - to balance work and personal commitments.
• Our market-leading Inspiring Families policy includes comprehensive support and paid parental leave covering maternity, adoption, surrogacy, and paternity leave - because supporting families is an important part of our inclusive culture.
• Health & Protection cover includes Private Healthcare, Critical Illness cover and Life Assurance for you, with additional family options - for peace of mind.

To explore more about life at M&G and our full benefits offering, visit Life at M&G

At M&G we strive to have a diverse workforce and an inclusive culture, underpinned by our policies and employee-led networks that offer networking, support and development opportunities for the diverse communities our colleagues represent. We welcome applications from people of all backgrounds – across gender, ethnicity, age, disability, sexual orientation and more – including neurodivergent individuals, career returners and those with military service experience.

M&G is proud to be Level 3: Disability Confident Leader under the UK Government Disability Confident employer scheme, and we welcome applications from candidates with disabilities and long-term health conditions. If you would like to participate in the initiative, you will have the opportunity to indicate this on your application.

We are committed to providing an inclusive recruitment process. All candidates have the opportunity to request reasonable adjustments when applying. If you need any additional support at any stage, please contact us at: [email protected]