Medical Assistant Urgent Care

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we’ve created lies in Carbon Health’s custom EHR and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands free AI charting tool. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.

About The Role

As a Full Time UC Medical Assistant in our fast-paced urgent care setting, you will support a multidisciplinary team that provides Urgent Care (UC), Primary Care (PC), and on-site X-ray services. This hourly, full-time role is ideal for a motivated Medical Assistant with at least 1 year of experience who is eager to learn, grow, and contribute in a dynamic clinical environment. You will play a key role in patient intake, clinical procedures, and care coordination while demonstrating a proactive, "we can do this" attitude. The position requires flexibility to work weekdays and weekends and to travel to nearby sister clinics as needed.

What You'll Do

• Perform clinical support duties in a fast-paced urgent care environment, including UC, PC, and X-ray support functions as directed by providers and clinic leadership
• Room patients, obtain and document vital signs, chief complaints, medical history, medications, and allergies in the electronic medical record (EMR)
• Perform EKGs according to clinic protocols, ensuring accurate technique, patient comfort, and proper documentation
• Perform venipuncture and collect laboratory specimens safely and accurately, following established policies and infection control standards
• Administer injections and immunizations under provider orders, ensuring patient education, safety, and proper documentation
• Assist providers with in-office procedures (e.g., wound care, minor procedures) by preparing rooms, instruments, and patients
• Support X-ray and imaging workflows as appropriate to role and training, including patient preparation and coordination with radiology staff
• Maintain exam rooms, treatment areas, and equipment in a clean, organized, and well-stocked condition
• Follow all infection prevention, safety, and regulatory guidelines, including proper use of PPE and sharps handling
• Provide clear, compassionate communication and education to patients and families regarding procedures, tests, and follow-up instructions
• Coordinate patient flow to help ensure timely visits and efficient operations in a high-volume urgent care setting
• Accurately enter and verify patient data, orders, and documentation in the EMR, maintaining strict confidentiality and HIPAA compliance
• Participate in clinic quality, safety, and process-improvement initiatives as directed
• Collaborate with providers, nurses, front office staff, and management to promote a positive, team-based work environment
• Work variable shifts, including weekdays, evenings, and weekends, and travel to sister clinics as needed to support coverage

Qualifications

• 1+ year of experience as a Medical Assistant in a clinical setting (urgent care or primary care experience preferred)
• Current, unexpired Basic Life Support (BLS) certification from an approved organization
• Active Medical Assistant certification (e.g., CMA, RMA, CCMA, or equivalent), in good standing
• Demonstrated competency in EKG performance, venipuncture, injections, and assisting with clinical procedures
• Ability and willingness to work weekdays, weekends, and variable shifts as required by clinic needs
• Ability and willingness to travel to sister clinics as needed for coverage
• Proficiency in basic computer use and comfort working within an electronic medical record (EMR) system
• Strong communication skills in English, both verbal and written, with the ability to provide clear patient education and documentation
• Ability to work effectively in a fast-paced, high-volume urgent care environment while maintaining accuracy and attention to detail
• Demonstrated "willing to learn" mindset and positive, team-oriented, "we can do this" attitude
• Reliable transportation to support travel between clinic locations as needed
• Knowledge of standard infection control practices, patient privacy (HIPAA), and clinic safety protocols