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The Salvation Army

Christian social services nonprofit

Support Worker - Casual

Part-TimePosted on 10/9/2026Deadline 10/23/26
CA$26.95 - CA$27.95/hr
Entry, Junior
Victoria, BC, Canada
In Person
Social & Community ServicesResidential & Direct Support
Canada Top Secret Clearance Required

About the job

Requirements
  • High school completion diploma or equivalent is required.
  • Level 1 Occupational First Aid and Cardiopulmonary Resuscitation certificate is required.
  • A negative tuberculosis test is required.
  • Completion of ARC mandatory training, including ARMATUS abuse training and WHMIS 2015 health and safety training, is required.
  • The candidate must pass or possess a clear Criminal Records Check.
  • The candidate must obtain enhanced reliability screening from Correctional Service of Canada.
  • At least six months of related experience is required.
  • The candidate must be able to follow verbal and written instructions.
  • The candidate must establish and maintain rapport with clients.
  • The candidate must be able to work under pressure and in crisis situations.
  • The candidate must be able to work with diverse clientele who have a range of needs and barriers.
  • The candidate must be able to discern baseline behaviors and deviations concerning substance use or mental health.
  • The candidate must possess adequate typing skills and be computer literate.
  • The candidate must possess strong verbal and written communication skills.
  • The candidate must be able to use de-escalation techniques and non-violent crisis intervention skills.
  • The candidate must be punctual, organized, and able to adjust to operational demands.
  • The candidate must possess or obtain and maintain an active valid First Aid/CPR certificate within 30 days.
  • The candidate must provide verification of a tuberculosis skin test or obtain one within 30 days of hire.
  • The candidate must possess a Class 5 driver's license and be able to obtain a driver's abstract.
  • The candidate must understand and be sensitive to cultural differences.
Responsibilities
  • Develop working knowledge of the Correctional Service of Canada Statement of Work, CRF policies and procedures, and in-house CRF rules, and adhere strictly to them.
  • Maintain confidentiality of all CRF and ARC clientele.
  • Receive clients and residents professionally.
  • Monitor access to and security of the CRF/ARC.
  • Maintain a calm and secure atmosphere in the residence through a quiet, unobtrusive presence.
  • Conduct regular rounds of the CRF/ARC according to applicable guidelines, policies, and procedures.
  • Conduct CRF bed checks according to applicable guidelines, policies, and procedures.
  • Conduct and monitor each CRF resident's sign-in and sign-out sheets.
  • Record pertinent information in the CRF duty log and Case Administration Management System.
  • Communicate with Victoria Parole, the National Monitoring Centre, and Victoria Police as necessary, and document situations and incidents.
  • Enforce CRF in-house rules and parole conditions according to the policies and procedures manual and Statement of Work.
  • File CRF/CSC documents properly in accordance with policies and procedures.
  • Maintain an accurate medication access log containing the client's name, date and time of access, and client and staff initials.
  • Record observed maintenance needs in accordance with ARC procedures.
  • Ensure that the intake office is clean and organized to ARC standards.
  • Attend CRF staff meetings, seminars, and training as directed.
  • Provide transportation at the direction of the CRF Director or designate.
  • Perform light janitorial duties when required, including room pack-outs and cleaning.
  • Perform other related duties according to CRF needs.
  • Participate in upgrading and training at the discretion of CRF management.
Desired Qualifications
  • Post-secondary courses in criminology, sociology, or a related field are preferred.

About the company

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The Salvation Army

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The Salvation Army is an international Christian nonprofit delivering social services through regional territories. The organization provides emergency assistance, shelters, rehabilitation, youth programs, disaster response, community services, worship, and thrift retail. It serves individuals and families in need, donors, volunteers, congregations, and communities across its service territories. Its operating model centers on locally delivered programs supported by territorial leadership, fundraising, retail operations, logistics, facilities, and administration. Teams work across social services, counseling, retail, logistics, fundraising, ministry, facilities, finance, and community programs. Teams support coordinated daily delivery.

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