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Middlebury College

Alumni Engagement Project Assistant

Administrative SupportConfirmed live in the last 24 hours
Part-timeVT, USA$14.95 /hr

About the Job

Requirements

  • Adhere to the confidentiality policy, sign a confidentiality agreement, and complete Data Security and PCI Compliance training.
  • Be proficient with Microsoft Office applications, especially Teams, Outlook, Word, and Excel.
  • Have experience using G Suite applications, including Drive, Docs, Sheets, Slides, and Forms.
  • Be familiar with video conferencing software such as Zoom.
  • Have strong written and verbal communication skills to interact effectively with staff and external constituents.
  • Demonstrate reliability.
  • Be organized, detail-oriented, articulate, and able to multitask.
  • Be able to work independently and as part of a team.
  • Have broad-based knowledge of the campus and its departments to answer and direct inquiries.

Responsibilities

  • Support the Alumni Engagement team on projects related to alumni relations and event management, including data entry, updating event registrations, record keeping, managing the alumni email inbox, and answering phones.
  • Serve as a front-line point of contact when answering phones and monitoring the shared inbox, working with parents, alumni, College officials, other student office assistants, and confidential files.
  • Work with the Program Support Manager to organize and maintain office electronic archives, including updating procedures so student staff and Alumni Engagement staff can complete tasks efficiently.
  • Collaborate with Alumni Engagement team members, take direction on assigned projects, and report results in a timely manner.
  • Work in person in the office for most shifts and occasionally work at on-campus events sponsored by the Alumni Engagement team.

Desired Qualifications

  • Experience with CRM software is helpful but not required.
  • Strong leadership skills and a desire to take initiative are preferred.
  • Experience in a customer service or professional office setting is a plus.
  • A flexible schedule is preferred.

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