Client Services Representative - Analyst

CMC Markets launches new ChatGPT integration. Global multi-asset financial services firm CMC Markets is launching a new ChatGPT integration, enabling UK CFD clients to access and explore supported account and market information through conversational prompts. By connecting a supported CMC CFD account, clients can use ChatGPT to retrieve and summarise information grounded in their CMC account and market data, including balances, account values, positions, orders, supported products, pricing and historical market information. This integration introduces a simpler, conversational way for clients to interact confidently with their CFD account. Clients can ask questions to surface relevant information about their account and supported markets, rather than navigating between different screens and datasets. The initial integration is read-only, providing access to financial information while keeping trading and account activity separate. ChatGPT cannot place, amend or cancel orders, open or close positions, move funds, or make other changes to a client's CMC account. Once connected, clients can use prompts to explore their account and supported markets. Examples include: * "Summarise my account balance and account value." * "What positions do I currently hold?" * "Do I have any pending orders?" * "Find the available CMC markets for gold." * "What is the latest available price for GBP/USD?" * "Show a daily candlestick chart for Apple over the last three months." The launch forms part of CMC Markets' continued investment in AI and technology, supporting its strategy to simplify access to financial information and evolve the client experience across its global multi-asset offering. Ross Gustafson, Head of Cloud, CMC Markets, said: "Connecting CMC's account and market data with ChatGPT unlocks a new way for clients to access and explore financial information, bringing positions, orders, pricing and historical market data into one AI-enabled experience. "This is a practical application of our investment in AI and cloud technology, and provides a strong foundation for developing richer, more intelligent client experiences over time." Laurence Booth, Global Head of Markets, commented: "AI is changing how clients expect to interact with financial services. For CMC, the opportunity is to combine its market expertise, data and technology with new ways for clients to access and understand financial information. "This integration is an important step in that journey. As we continue to invest in AI, our focus is on practical applications that simplify the client experience and strengthen our global multi-asset offering."

CMC Markets to launch prop trading services on 1 October. Friday, 18/09/2026 | 08:46 GMT-7 by Tanya Chepkova * True North Tech is the programme's contractual operator, while CMC Singapore is named as its exclusive brokerage partner but not its guarantor. * DNS records and legal documents link its infrastructure to MatchTrader, while Trustpilot activity points to testing ahead of the public launch. CMC Markets Funded has set 1 October 2026 as the public launch date for its simulated trading evaluation programme, replacing its previous "coming soon" page with a countdown and an early-access form. Industry site Tradeinformer recently published that a marketing company working with the broker said the London-listed firm is currently in the process of setting up the product. Legal documents published on CMC Markets Funded website identify Dubai-based True North Tech L.L.C-FZ as the operator. According to the terms, the company runs the platform under a written Marketing Services Agreement with CMC Markets Singapore Pte. Ltd. CMC Singapore agreement and MatchTrader link. The documents name CMC Singapore as the programme's "exclusive financial services and online brokerage partner," providing marketing, brand, data, governance and other operational support. However, the terms draw a legal distinction between the two companies. True North Tech is the customer's contractual counterparty and is responsible for fees, participant accounts, rewards and refunds. It is not owned or controlled by CMC Markets Singapore, CMC Markets plc or another CMC Group entity. CMC Singapore is consequently not the operator or guarantor of the programme, while its regulatory status does not extend to CMC Markets Funded. The platform's trading infrastructure also appears to involve Match-Trader. A DNS record for trade.cmcmarketsfunded.com directs the subdomain to mtr-cmcmarkets.match-trade.com, while the newly published terms specifically refer to MatchTrader oversight, transaction histories and risk-monitoring tools. However, it does not identify the contracting entity or confirm whether a commercial agreement is currently in place. Signs of pre-launch activity. Before the launch date was disclosed, additional signs of pre-launch activity had emerged through the project's Trustpilot profile. It contains a verified review describing the purchase of a $10,000 challenge and access to a trading dashboard. CMC Markets Funded responded to the review on the day it was published. The review predates the announced public opening, making its timing consistent with limited or invited testing. The disclosed arrangement is consistent with a CMC Singapore job advertisement for a Payment Network and Solutions Executive. The listing says the employee would support the integration and day-to-day operation of payment services within CMC Markets Funded, including deposits, payouts, refunds and settlements. The early-access page now allows prospective users to request an access code before the public opening. It describes CMC Markets Funded as a simulated trading evaluation programme: participants do not trade live company capital, and any payouts are contractual rewards based on simulated performance. Finance Magnates contacted CMC Markets and Match-Trader for comment but had not received a response at the time of publication. Tanya Chepkova is a News Editor at Finance Magnates with more than 16 years of experience in financial journalism, covering forex, crypto, and digital asset markets. Her work spans daily industry reporting and data-driven, long-form explainers focused on market structure, trading models, and regulatory shifts. Before joining Finance Magnates, she led the editorial team of a cryptocurrency-focused media outlet for six years. Her reporting combines analytical depth with clear storytelling, with particular attention to how structural changes in trading, stablecoin infrastructure, and emerging products such as prediction markets reshape the broader financial ecosystem. She covers global developments and provides additional insight into CIS markets. Areas of Coverage: Crypto and digital asset markets Prediction markets Stablecoins and cross-border payments Industry analysis and long-form explainers * 477 Articles * 3 Followers

Mitrade promotes Timur Konsky to EU CEO, reports 148% volume rise. Thursday, 20/08/2026 | 01:22 GMT-7 by Damian Chmiel * The former operating chief will start the broker's European retail expansion in Germany. Mitrade EU promoted Timur Konsky from chief operating officer to chief executive today (Thursday). He will lead the CFD broker's European retail expansion as its parent group reports heavier trading activity. Konsky's first assignment is Germany, where Mitrade plans to use feedback on onboarding, costs, platform use, risk controls and support before entering more European markets. Mitrade Group said lots traded rose 148.4% in the first seven months of 2026 from a year earlier, while active clients increased by more than 50%. Konsky moves up from COO. A July 21 announcement from payments company Volt identified Konsky as chief operating officer of Mitrade EU. That partnership is intended to add instant SEPA deposits and real-time payouts for the broker's European clients. Mitrade said Konsky has more than 20 years of fintech experience in product development, marketing and regulated brokerages. The release did not name his previous employers or state whether another executive held the EU CEO position before him. "Europe... is not a single retail market," Konsky said. He pointed to differences in trading habits, product preferences, pricing and support across countries. Germany is the first test. Germany offers Mitrade a large investing population but a much smaller leveraged-trading pool. Research from FM Intelligence published by FinanceMagnates.com in July counted 14.1 million share, fund or ETF investors in 2025. Only 63,000 people actively traded CFDs or FX in the 12 months to February 2025. Those figures cover different products and periods, so they are a measure of scale, not a penetration rate. They also show why a broad retail-investing audience does not automatically translate into demand for leveraged derivatives. Mitrade said local feedback will shape its German offering, but it did not disclose a launch timetable, hiring plan, acquisition budget or client target. The EU operation currently offers CFDs under a Cyprus license. The announcement also does not say whether Mitrade will open a German office or continue serving the market across borders through its Cyprus authorization. German brokers broaden beyond CFDs. Other brokers have expanded in Germany with products outside the conventional over-the-counter CFD model. CMC Markets launched listed certificates and warrants in Germany and Austria on May 11 through its Frankfurt subsidiary, initially focusing on crypto-linked products. XTB introduced call and put options on 100 heavily traded US stocks in Germany, Spain and Cyprus during the first quarter of 2026, according to FM Intelligence coverage of its quarterly results. Mitrade's announcement centers on localizing its existing CFD service. It does not add an exchange-traded product line. CMC is using listed securities issued through a Frankfurt unit, while XTB added listed options to a wider investment account. Both approaches compete for leveraged-trading demand without relying only on conventional CFDs. CySEC review tests distribution models. Mitrade's European expansion begins during a regulatory review of retail product distribution. The Cyprus Securities and Exchange Commission (CySEC) set out the work in Circular C758. CySEC will examine staff pay, inducements, digital-platform product steering and conflicts between firm profits and client interests. The regulator said the exercise will test how firms identify, prevent and manage those conflicts under the European Union's Markets in Financial Instruments Directive II (MiFID II). The review may include on-site visits or desk-based checks at selected Cyprus investment firms. It does not identify Mitrade as a target or suggest Mitrade has breached the rules. The broker's required risk warning says 80% of its retail investor accounts lose money when trading CFDs. European brokers are also considering listed futures and options as supervisors increase scrutiny of leveraged over-the-counter products. CySEC's public register lists MiTrade EU Limited under license 438/23 and gives Oct. 9, 2023, as its authorization date. Damian Chmiel is a Senior Analyst & Editor at Finance Magnates with more than 15 years of experience in the CFD and online trading industry. Active as both a trader and journalist since 2010, he focuses on broker coverage, fintech innovation, and regulatory developments across Europe, the Middle East, and Asia. His work includes interviews with C-level leaders at major brokerages and fintech platforms, as well as co-authoring Finance Magnates' quarterly industry benchmarking reports. Damian's reporting is data-driven, market-aware, and grounded in direct industry engagement. His analysis and commentary have also been cited by external media outlets, including Investing.com, Binance, The Asset, Stockhead, and Dispatch. Education: MA in Finance and Accounting, Cracow University of Economics * 3871 Articles * 116 Followers