Nursing Manager - Adolescent Health

Overview

The Nursing Manager helps fulfill the organization’s mission by providing leadership and promoting and facilitating excellent care for patients in their respective departments.

North Clinic Location: 1101 Camino La Costa, Austin, TX 78752 

Compensation: $90,250 to $112,000 annually based on experience and qualifications. 

Responsibilities

This individual’s primary responsibilities include:

Clinical Operations Management: In collaboration with the Department Director

• Oversee the clinic’s daily operations, ensuring efficient and effective patient care tailored to the needs of the population we serve.  

• Execute clinical policies and procedures to enhance patient care, quality, and safety, in line with People’s policies and procedures.  

• Monitor and adjust patient flow and staff scheduling to optimize clinical service delivery. 

• Be an effective member of the Departmental leadership team to support the implementation of continuous quality improvement activities. 

• Oversee exam room readiness (i.e., clean and stocked) and ensure clinics are prepped and started on time.  

• Ensure daily, weekly, and monthly duties are completed (i.e., autoclave, emergency response cart, lab duties, immunization counts, etc). 

• Facilitate interdepartmental communications and sharing of resources. 

Staff Management:

• Supervise, mentor, and evaluate registered nurses, licensed vocational nurses, medical assistants, and other ancillary healthcare professionals. 

• Conduct regular staff meetings and training sessions to ensure clinical staff are up to date with best practices, policies, and procedures. 

• Ensure appropriate staffing and equitable task delegation in a manner that balances workloads and assures optimal coverage at all times. 

• Build effective communication among other floor personnel, clinic management, and all departments by communicating information, responding to requests, and problem-solving. 

• Recruit, hire, and onboard new clinical staff. 

• Provide direct patient care and care coordination to patients.  

Patient Care:

• Ensure that patient care standards are met and maintained, focusing on high-quality, compassionate care for the population we serve.  

• Case management duties.   

• Address patients' concerns and complaints promptly and professionally. 

 Quality Improvement: In collaboration with Department Directors 

• Implement quality improvement initiatives to enhance patient care outcomes, with a focus on addressing health disparities. 
• Analyze clinical data to identify trends and areas for improvement.
• Develop and implement action plans to address identified issues. 
• Collaborate and coordinate with the population health team, quality improvement team, and others to execute quality-based interventions to meet quality, payer, and organization-specific metrics and goals.

Regulatory Compliance:

• Ensure the department complies with all federal, state, and local healthcare regulations. 
• Maintain and promote compliance in immunization storage and handling (VFC/ASN program), administration, and inventory availability.
• Responsible for management oversight of equipment needs, equipped examination rooms, infection control standards, CLIA regulations, compliance with Standing Delegation Orders, and emergency events.
• Maintain accurate and up-to-date patient records and documentation.
• Conduct regular audits to ensure compliance with clinical protocols and quality of care.
• Adhere to state Board of Nursing and State Nurse Practice Act requirements and other governing agency regulations.
• Adhere to HIPAA guidelines.

Qualifications

Education:

• RN, graduate of an accredited school of nursing.

Experience: 

• Minimum of three to five years of related experience required.
• Minimum three to five years of supervisory experience required.
• Familiarity with EMR required. Epic OCHIN experience preferred.

Knowledge, Skills, and Abilities:

• Understanding the theory and practice of nursing and the managed care model;
• Ability to apply standards of professionalism in interactions with patients, peers, and supervisors.
• Ability to identify problems and formulate effective solutions.
• Ability to handle multiple tasks simultaneously.
• Ability to establish and maintain cordial and effective work relationships with diverse populations.
• Ability to work with minimal direct supervision.
• Ability to initiate and implement work plans to promote efficiency and effectiveness of patient care.
• Ability to prioritize tasks and accomplish goals in a fast-paced environment
• Bilingual English/Spanish preferred

Certificate/License: 

• Current professional license to practice in the state of Texas
• CPR certification

Our Benefits Include:

• 18 PTO days per year & 11 paid holidays
• Major Medical Health Insurance Coverage. Most employees experience $0 in out-of-pocket medical expenses.
• Dental & Vision
• Flexible Spending Accounts
• Employer-paid Life Insurance
• Employer-paid Short-Term and Long-Term Disability
• Annual Training
• 403(b) with 5% employer matching

People’s Community Clinic is committed to equal employment opportunity regardless of race, color, national origin, religion, gender, sexual orientation, age, language, disability, pregnancy, gender identity or sex stereotyping.