Quality and NDT Supervisor

You may not know our name, but you know our products.  What we make is part the places where we live, work and play – all day, everyday.

Zekelman is a family of companies — 100% domestic manufacturers — with a legacy dating back to 1877. We’re proud to be the largest independent steel pipe and tube manufacturer in North America and the leading innovator in multi-family housing development.

We believe in what we build and what we build, builds the world around us.  Hospitals, hotels, schools, bridges, airports and more.

Come build a career you believe in.

About the Role

Reporting to the Department Manager, the Quality Supervisor will lead and enhance quality assurance processes within the plant. This role is responsible for implementing and auditing quality programs, ensuring compliance with ISO 9001:2015 and Company standards, supervising Quality Inspectors and lab activities, and driving continuous improvement initiatives.

The Quality Supervisor will partner closely with plant leadership and cross-functional teams to maintain product quality, address customer concerns, improve processes, and promote a strong culture of quality, safety, and continuous improvement.

This role is ideal for a hands-on quality professional who enjoys leading teams, solving problems, analyzing quality data, and driving improvements in a fast-paced manufacturing environment.

What You’ll Do

• Implement and audit quality processes and activities to ensure compliance with ISO 9001:2015 standards and Company requirements.
• Conduct internal audits of the Quality Management System (QMS) and workstation audits to verify adherence to established quality procedures.
• Perform routine inspections of key plant processes and coordinate corrective actions when needed.
• Supervise Quality Inspectors and lab activities, ensuring testing is accurate and products meet established specifications.
• Train hourly teammates on quality standards, procedures, and continuous improvement initiatives.
• Manage the gauge calibration program, ensuring measuring equipment is properly maintained, calibrated, and documented.
• Conduct daily audits of gauges used throughout the facility to verify accuracy and reliability.
• Maintain accurate and up-to-date quality documentation, records, and reports.
• Coordinate testing and reporting for customer product claims and sample requests to ensure timely and effective responses.
• Lead investigations into customer complaints, identify root causes, and implement appropriate corrective actions.
• Drive continuous improvement and yield enhancement projects focused on improving product quality and reducing waste.
• Coordinate and report on plant trials involving new materials, processes, or equipment.
• Support and lead special projects as directed by the Quality Manager.
• Promote and enforce safe work practices in accordance with regulatory requirements and Company policies.
• Participate in quality, safety, and compliance audits and related plant initiatives.

Who You Are

• High school diploma or equivalent required; college degree in a relevant field preferred.
• Minimum of 3 years of experience in an industrial or manufacturing environment, including quality auditing experience.
• Strong knowledge of and hands-on experience with ISO 9001:2015 Quality Management Systems.manufacturing environment.
• Demonstrated ability to lead, motivate, and coordinate employees and cross-functional teams.
• Strong analytical and problem-solving skills with the ability to identify root causes, implement corrective actions, and drive process improvements.
• Strong computational and analytical abilities with experience evaluating quality data and trends.
• Excellent written and verbal communication skills with the ability to effectively communicate with employees, leadership, cross-functional teams, and customers.
• Experience preparing detailed documentation and reports related to quality inspections, audits, corrective actions, and customer claims.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
• Experience with ERP and quality management software is a plus.
• Strong attention to detail with a commitment to quality, accuracy, safety, and continuous improvement
• Previous supervisory experience leading quality teams in a .

What You’ll Get

Zekelman Industries offers competitive compensation and a comprehensive benefits package designed to support your health, financial well-being, and professional growth.

• Competitive compensation
• Bonus and profit-sharing opportunities
• Comprehensive medical, dental, and vision insurance
• 401(k) plan with Company match
• Tuition assistance program
• Paid vacation and holidays
• Employee loyalty awards
• Opportunities for professional growth and development

Zekelman Industries offers competitive compensation and excellent benefits, including low-cost, high-quality medical and dental benefits.  In addition, we have an amazing tuition assistance program, a bonus plan, a 401(k) plan with a generous company match, immediate vesting, and much more.

M/F/D/V

We are Zekelman Industries.

We manufacture superior quality tubular and related products, and provide outstanding service for our valued customers.

We seek to continuously advance the skills and opportunities of our employees, utilizing the latest technology and management tools available to consistently increase profitability and the enterprise value of Zekelman Industries and of our customers.