PENN Entertainment

Operates casinos, racetracks, and online betting

Houseperson

Janitorial ServicesUpdated on Nov 12

Full-timeColumbus, OH, USANo salary listedIn-person

About the Job

Requirements

Must be at least 21 years of age.
A high school diploma or GED is required.
Must demonstrate strong customer service and communication skills.
Must be able to work a flexible schedule, including nights, weekends, and holidays.
A professional appearance is required.
Must be able to respond to visual and verbal cues, work in confined spaces, lift up to 75 pounds, and frequently bend, reach, and move throughout the shift.

Responsibilities

Deliver linens, towels, amenities, and supplies to guest floors and replenish linen closets throughout the shift to support housekeeping operations.
Collect soiled linens, used terry, trash, and recycling from guest floors and transport items to designated laundry or disposal areas.
Maintain cleanliness of guest corridors, service hallways, elevator landings, stairwells, vending and ice rooms, and other assigned public or service areas.
Vacuum carpets, sweep and mop floors, spot-clean walls and surfaces, and remove debris to maintain a clean, polished environment.
Clean and maintain back-of-house areas, including storage rooms, service closets, and staff workspaces.
Support room readiness during high occupancy by delivering supplies, assisting with room completion, and responding to operational needs.
Respond promptly and professionally to guest requests such as linens, pillows, cribs, amenities, packages, or special deliveries.
Greet guests courteously when encountered and offer assistance in alignment with Four-Diamond service expectations.
Maintain organized, stocked, clean, and secure housekeeping closets and report supply or inventory needs.
Respond quickly to spills, urgent cleaning needs, and safety hazards to help ensure guest and team member safety.
Promptly report maintenance issues, safety concerns, unusual activity, or incidents and accurately complete work order documentation.
Follow safety, OSHA, PPE, chemical handling, key control, confidentiality, and emergency procedures while maintaining professional appearance and behavior.
Adhere to established policies and procedures.
Assist with deep-cleaning projects, seasonal tasks, emergency support, and additional job-related duties as assigned.

WE LOVE OUR WORK.

Delivers linens, towels, amenities, and supplies to guest floors and replenishes linen closets throughout the shift to support housekeeping operations.
Collects soiled linens, used terry, trash, and recycling from guest floors and transports items to designated laundry or disposal areas.
Maintains cleanliness of guest corridors, service hallways, elevator landings, stairwells, vending and ice rooms, and other assigned public or service areas.
Vacuums carpets, sweeps and mops floors, spot-cleans walls and surfaces, and removes debris to maintain a clean, polished environment.
Cleans and maintains back-of-house areas including storage rooms, service closets, and staff workspaces.
Supports room readiness during high occupancy by delivering supplies, assisting with room completion, and responding to operational needs.
Respond promptly and professionally to guest requests such as linens, pillows, cribs, amenities, packages, or special deliveries.
Greet guests courteously when encountered and offers assistance in alignment with Four-Diamond service expectations.
Maintains organized, stocked, clean, and secure housekeeping closets and reports supply or inventory needs.
Respond quickly to spills, urgent cleaning needs, and safety hazards to ensure guest and team member safety.
Reports maintenance issues, safety concerns, unusual activity, or incidents promptly and completes work order documentation accurately.
Follows all safety, OSHA, PPE, chemical handling, key control, confidentiality, and emergency procedures while maintaining professional appearance and behavior.
Adhere to all policies and procedures established .
Assists with deep-cleaning projects, seasonal tasks, emergency support, and additional job-related duties as assigned.

BRING US YOUR BEST.

Must be at least 21 years of age.
Requires high school diploma/GED.
Must exhibit strong customer service. and communication skills.
Must have the ability to work a flexible schedule including nights, weekends, and holidays.
Professional appearance is required.
Must have the ability to respond to visual and verbal cues, work in confined spaces, and perform the physical duties of the role, including lifting up to 75 lbs. and frequent bending, reaching, and moving throughout the shift.

About the Company

PENN Entertainment

Operates casinos, racetracks, and online betting

Penn Entertainment runs a nationwide network of casinos and racetracks and builds a strong online gaming and sports betting platform. It operates 42 casinos and racetracks across 19 states, alongside a digital sports betting and iGaming presence and sports media properties. Its products work by combining physical venues with online platforms so customers can bet, play casino games, or follow sports content across both in-person and digital channels, using a unified account and cross-channel experiences. Compared with competitors, the company differentiates itself with its large, diverse footprint and its omni‑channel approach that links land-based gaming, online wagering, and media partnerships into one ecosystem. The company’s goal is to lead the North American gaming industry by growing its community of players and expanding its integrated entertainment experiences across physical venues, online platforms, and media.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Wyomissing, PA
Founded: 1972

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