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Auberge Collection

Luxury country inn with holistic spa

Luggage Porter

Hotel Guest ServicesConfirmed live in the last 24 hours
Full-timeLondon, UKNo salary listedIn-person

About the Job

Requirements

  • A genuine passion for hospitality and a natural instinct for making people feel welcome.
  • A friendly, polished manner, with excellent communication skills and a keen eye for detail.
  • A reliable, hands-on approach, with the ability to manage luggage safely and remain attentive during busy periods.
  • A collaborative spirit and pride in supporting fellow team members to deliver seamless guest experiences.
  • Flexibility to work shifts, including weekends and public holidays.
  • Right to work in the United Kingdom.

Responsibilities

  • Welcome guests with warmth and genuine care, assisting with luggage from arrival through to departure.
  • Escort guests and their belongings to their rooms, offering a thoughtful introduction to the House and its services.
  • Handle, label, store and retrieve luggage securely, ensuring every item is accounted for and treated with care.
  • Assist with transport arrangements, deliveries and guest requests, working closely with team members across the House.
  • Maintain beautifully presented entrance, lobby and luggage storage areas, taking pride in every detail.
  • Share local knowledge and helpful recommendations, introducing guests to the character and hidden gems of Mayfair.
  • Uphold the highest standards of discretion, safety and service, approaching every interaction with professionalism and kindness.

About the Company

Auberge Collection

Luxury country inn with holistic spa

Mayflower Inn & Spa is a luxury country inn and destination spa in Washington, Connecticut, managed by Auberge Resorts Collection. Guests stay in 35 rooms and cottages, dine at The Garden Room or Tap Room, and access THE WELL, a 20,000-square-foot holistic spa with massages, body treatments, acupuncture, health coaching, fitness classes, an indoor pool, thermal spaces, and relaxation areas. The property blends a preserved historic hotel redesigned by Celerie Kemble with a large wellness spa and curated experiences like guided hikes and cultural tours, setting it apart from typical inns. Its goal is to offer a nature-forward escape that combines refined accommodations, gourmet dining, and a comprehensive wellness program for relaxation, health, and culture.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Not listed
Founded
Not listed

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