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Kessler Collection

Barista

Dining, Bar & Counter ServiceUpdated on Nov 11
Full-timeSavannah, GA, USANo salary listedIn-person

About the Job

Requirements

  • Occasionally push, pull, lift, or carry up to 40 pounds.
  • Stand for the entire shift.
  • Perform constant reaching, turning, and precision work.
  • Communicate verbally and in writing with associates and guests in an attentive, friendly, courteous, and service-oriented manner.
  • Listen to, understand, and clarify concerns raised by employees and guests.
  • Multitask and prioritize to ensure outstanding service.
  • Attend required hotel meetings and trainings.
  • Maintain regular attendance in compliance with hotel standards and scheduling needs.
  • Maintain high standards of personal appearance, uniform, and grooming.
  • Be available to work some weekends.

Responsibilities

  • Maintain a calm demeanor during high-volume periods or unusual events to keep the store operating to standard and set a positive example for the shift team.
  • Anticipate customer and store needs by evaluating the environment and customer cues.
  • Communicate information to the manager so the team can respond and create a warm, welcoming environment during each shift.
  • Assist with new partner training by reinforcing successful performance and providing respectful, encouraging coaching as needed.
  • Deliver customer service by connecting with customers, discovering their needs, and responding to them.
  • Follow Starbucks and property operational policies and procedures, including cash handling and safety and security procedures.
  • Maintain a clean and organized workspace so associates can locate resources and products.
  • Maintain regular and consistent attendance and punctuality.
  • Prepare quality beverages, whole bean, and food products consistently by following recipe and presentation standards.
  • Follow health, safety, and sanitation guidelines for all products.
  • Approach all encounters with guests and associates in an attentive, friendly, courteous, and service-oriented manner.
  • Maximize productivity, identify problem areas, and assist in implementing solutions.
  • Perform other duties as requested by management.

About the Company

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