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JD.com

E-commerce, logistics, and technology platform

Warehouse Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeBerlin, GermanyNo salary listedIn-person

About the Job

Requirements

  • Strategic planning experience, including designing complex warehouse layouts and planning equipment allocation for intelligent upgrades.
  • Knowledge of industry best practices for standardization and digital transformation.
  • Expertise in managing end-to-end logistics workflows and monitoring and analyzing inventory turnover and accuracy metrics to drive process improvements.
  • Background in cost control and financial analysis, including identifying savings in labor, equipment, and space.
  • Experience integrating automation tools and using productivity metrics to improve operational cost-effectiveness.
  • Ability to build high-performing teams through recruitment, training, and performance management.
  • Experience implementing safety protocols and mitigating operational risks to ensure a compliant and secure workplace.
  • Ability to collaborate across functions to align supply chain resources.
  • Ability to gather customer insights and refine service processes to improve customer satisfaction.

Responsibilities

  • Formulate long-term warehouse development strategies and annual operational plans aligned with corporate objectives.
  • Design optimized warehouse layouts and equipment allocation schemes to promote standardization, intelligent upgrades, and operational efficiency.
  • Manage the logistics lifecycle from inbound receiving and storage through outbound order fulfillment.
  • Monitor key performance indicators, including inventory turnover and accuracy, and optimize task routing and resource allocation to support error-free operations and minimize losses.
  • Analyze warehouse costs, including labor, equipment maintenance, and space utilization, and implement cost-saving initiatives by streamlining workflows and integrating automation tools.
  • Track productivity metrics such as labor efficiency and floor utilization to improve cost-effectiveness.
  • Recruit, train, and evaluate warehouse team members, and optimize the organizational structure to enhance execution.
  • Enforce safety protocols, manage major incident responses, and mitigate operational risks to maintain compliance and a safe workplace.
  • Collaborate with logistics, sales, and supply chain departments to align resources and resolve operational bottlenecks.
  • Gather and analyze customer insights and refine service processes to improve customer satisfaction.

About the Company

JD.com

E-commerce, logistics, and technology platform

JD.com is a large Chinese e-commerce company that sells products directly to consumers and hosts a marketplace where third-party sellers list items. The company relies on its own extensive logistics network to store, pick, pack, and ship orders quickly, offering options such as same-day and next-day delivery. Its platform combines an online store, a marketplace, and technology-enabled services to support its retail and logistics operations. Unlike many competitors, JD.com owns much of its logistics infrastructure and emphasizes supply chain technology to control quality, speed, and efficiency across its products and services, including electronics, healthcare, and property development ventures. The goal is to be a leading, integrated e-commerce and technology platform in China, continually expanding its logistics capabilities, technology solutions, and services for both consumers and third-party sellers.

Company size
10,001+
Company stage
IPO
Headquarters
Haidian, China
Founded
1998

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