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Richemont

Luxury-goods holding company acquiring maisons

Assistant Boutique Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBoston, MA, USA$70k - $80kIn-person

About the Job

Requirements

  • At least 5 years of experience in the luxury retail industry or equivalent.
  • Strong communication and interpersonal skills.
  • A customer-centric mindset.
  • Business-driven and analytical capabilities.
  • Ability to work independently.
  • Ability to lead and manage.
  • Strong skills in client experience and client satisfaction.
  • An outgoing and open personality.

Responsibilities

  • Assist the boutique manager with business planning and achieving goals, including sales monitoring and strategy, KPI action plans, activation calendars, pipeline management, and outreach campaign planning.
  • Lead the boutique's day-to-day operations, including stock levels and rotation, visual merchandising, back-of-house organization and KPI boards, boutique hospitality replenishment, vendor management, paperwork, reporting, and compliance.
  • Assist the boutique manager in developing team performance through coaching and mentoring.
  • Collaborate with the boutique manager on client development strategy and CRM action plans.
  • Work on the sales floor as part of the sales team, deliver service to each client, contribute to monthly targets, and build long-term relationships.

About the Company

Richemont

Luxury-goods holding company acquiring maisons

Richemont is a Swiss-based holding company that owns a collection of luxury brands, including Cartier, Van Cleef & Arpels, Jaeger-LeCoultre, and IWC Schaffhausen. It operates by acquiring and nurturing iconic luxury maisons with rich histories, then leveraging their heritage to create premium jewelry, watches, and accessories sold worldwide through its brands and retail networks. Unlike diversified conglomerates that mix many non-luxury businesses, Richemont focuses exclusively on high-end goods and has deliberately shifted away from other interests (like tobacco) to sharpen its luxury focus. Its goal is to build a global luxury powerhouse by growing its brands, expanding across geographies, and maintaining control over premium product sourcing, design, and distribution.

Company size
10,001+
Company stage
IPO
Headquarters
Bellevue, Switzerland
Founded
1988

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