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Owens & Minor

Global healthcare products and services distributor

AI Solutions Architect

Implementation & Technical Account ManagementUpdated on Nov 10
Full-timeRemote in USA

About the Job

Requirements

  • A Master's degree is required to be considered for the role.
  • At least 8 years of experience across business transformation, solution architecture, enterprise applications, cloud or platform architecture, digital transformation, or related roles.
  • Practical knowledge of generative AI platforms, Claude Enterprise, platform and API usage patterns, large language model capabilities, agentic workflows, and MCP-style integration concepts.
  • Ability to translate operating challenges into AI-enabled outcomes, business cases, and measurable key performance indicators.
  • Sufficient technical depth to lead design conversations with identity and access management, cybersecurity, infrastructure, data engineering, and enterprise applications teams.
  • Working knowledge of API integration, enterprise architecture, identity and access controls, security review processes, data governance, and operational readiness practices.
  • Strong facilitation and executive communication skills across business leaders, governance committees, architects, engineers, and vendor partners.

Responsibilities

  • Facilitate business ideation workshops and discover high-value AI opportunities.
  • Prioritize AI use cases based on business value, feasibility, adoption readiness, risk, and strategic alignment.
  • Develop business cases, define key performance indicators, and track value realization after deployment.
  • Maintain an enterprise AI use case roadmap for Claude Enterprise and related governed AI capabilities.
  • Translate business needs into future-state AI-enabled workflows, user journeys, and operating-model impacts.
  • Define human-in-the-loop checkpoints, data needs, exception handling, and adoption requirements.
  • Create solution briefs that are understandable to business stakeholders and actionable for technical teams.
  • Partner with product, process, and functional leaders to move from experimentation to governed adoption.
  • Define Claude Enterprise usage patterns, solution templates, and approved architecture approaches.
  • Support MCP integration pattern design for enterprise systems, APIs, and approved data sources.
  • Assess integration complexity, data dependencies, technical feasibility, and operational readiness.
  • Coordinate with infrastructure and cloud, enterprise architecture, data engineering, and application teams to ensure designs are scalable and supportable.
  • Prepare use cases for AI governance review and maintain required documentation.
  • Coordinate risk classification, policy alignment, human oversight, auditability, and exception management.
  • Ensure business teams understand approved, restricted, and prohibited AI usage patterns.
  • Report on adoption, value realization, risk posture, and control maturity.
  • Work closely with identity and access management on role-based access control, single sign-on, provisioning, access reviews, and privileged access considerations.
  • Work closely with cybersecurity on data protection, audit logging, vendor risk, prompt and data handling, and security architecture review.
  • Ensure identity and access management and Security remain accountable for their domains while validating that AI solutions align with their controls.
  • Escalate unresolved control gaps before production deployment or scaled adoption.
  • Create AI playbooks, business adoption guides, use case templates, and champion enablement materials.
  • Track active usage, stakeholder satisfaction, productivity benefits, cycle-time reduction, and lessons learned.
  • Promote reuse of proven AI patterns across business functions.
  • Help leaders establish practical, responsible, and measurable AI adoption habits.

Desired Qualifications

  • Experience standing up AI governance, AI adoption programs, LLMOps, or enterprise AI operating models.
  • Experience with Supply Chain, Procurement, Operations, Distribution, Healthcare, Finance, Sales, or Customer Service use cases.
  • Experience creating reusable solution patterns, playbooks, adoption guides, scoring frameworks, or intake processes.
  • Familiarity with tools and platforms such as SAP, Salesforce, ServiceNow, Snowflake, Smartsheet, API gateways, or workflow automation platforms.

About the Company

Owens & Minor

Global healthcare products and services distributor

Owens & Minor is a Fortune 500 global healthcare solutions company that supplies medical and surgical products and services from hospital to home, through brands Apria, Byram, and HALYARD, with 20,000+ teammates. It helps care teams by sourcing, distributing, and providing home medical equipment and home infusion services, plus clinical and distribution support. The difference is its end-to-end reach across hospital-to-home care and an integrated supply chain, backed by large scale and a long history. The goal is to keep healthcare running smoothly by ensuring reliable access to medical products and services wherever care happens.

Company size
10,001+
Company stage
IPO
Headquarters
Indianapolis, IN
Founded
1882

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