Herr Foods

Produces and distributes snack foods nationwide

Credit/Collections Coordinator

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeNottingham, PA, USA

About the Job

Requirements

A high school diploma or general education degree (GED) is required.
Experience with Microsoft Office Suite is required; intermediate skill level is preferred.
Demonstrated attention to detail and strong organizational skills.
Ability to work independently or as part of a team with a results-driven approach.
Customer service and communication skills.
Interpersonal relationship-building skills.
Proactive problem-solving ability and ability to work toward creative solutions.
Ability to effectively present information in one-on-one and small-group situations to internal and external customers.
Strong problem-solving and analytical skills.
Ability to perform work in an office environment, remain sedentary for moderate to extended periods, and use a computer monitor, keyboard, and mouse for extended periods.
Ability to lift up to 20 pounds occasionally.
Adherence to a confidentiality agreement and reliable attendance and punctuality.

Responsibilities

Monitor accounts receivable and identify overdue accounts.
Contact customers with overdue accounts and attempt to collect overdue amounts; use judgment to assess customers' ability to pay and establish repayment plans.
Service accounts by investigating problems and working toward solutions while maintaining a positive customer service experience.
Maintain records of all contact and attempted contact with customers holding delinquent accounts.
Maintain records of payments collected from customers.
Submit regular reports on the status of unpaid accounts and accounts in repayment.
Process payments, including checks, credit card payments, and ACH payments, and process refunds.
Cultivate positive professional relationships at all levels with a diverse audience.
Communicate and collaborate effectively while striving for strong outcomes for employees and the organization.
Develop and maintain strong working relationships with internal and external customers.
Provide backup support for other positions within the accounts receivable team.
Exercise honesty, integrity, and respect with clients and coworkers; maintain a professional appearance and demeanor; communicate effectively; work accurately and efficiently; respect the work environment; learn new skills and tasks; help coworkers when possible; and perform other duties and projects as required.

Desired Qualifications

An associate degree and/or two years of related credit and collections experience is preferred.
Experience with Microsoft D365 Finance and Operations is preferred.

Building a great career never tasted so good!

We are currently seeking a qualified individual who is looking to gain industry knowledge and experience for the Credit/Collections Coordinator position, joining our team in Nottingham, PA!

SCHEDULE: Monday-Friday approximately 40+ hours a week.
BENEFITS: This position is full-time benefit eligible, elective benefits include:
Medical, dental, hearing and vision insurance.
Marathon Health Clinic - a premier on-site healthcare provider. A separate entity from Herr's, located at our Nottingham, PA facility. This facility ensures easy access to tailored healthcare services, preventative care, wellness programs, for employees on any medical plan
Opportunity to contribute to a 401k, with a company match.
Paid vacation, holiday and sick time.
Paid Employee referral program.

Job Summary

This position is responsible for credit/collection responsibilities for the Accounts Receivable team. This position involves working directly with customers, resolving outstanding accounts, and ensuring timely payments while maintaining strong customer relationships.

Credit/Collections Responsibilities

Monitor accounts receivable and identify overdue accounts
Contact customers with overdue accounts and attempt to collect overdue amounts. Utilize judgement to analyze customer's ability to pay and establish a repayment plan.
Service accounts by investigating problems and working towards a solution while maintaining a positive customer service experience
Maintain records of all contact and attempted contact with customers holding delinquent accounts.
Maintain records of any payments collected from customers
Submit regular reports on the status of unpaid accounts and those in repayment.
Process payments (checks, credit card and ACH), and refunds.

Customer Service/Communication

Cultivates positive professional relationships at all levels with a diverse audience.
Communicates and collaborates effectively while striving for the highest possible outcomes for employees and the organization.
Develops and maintains strong working relationships with internal and external customers
Provides back-up support for other positions within the Accounts Receivable team

High school diploma or general education degree (GED) required
Associates Degree and and/or 2 years related experience in Credit/Collections preferred
MS Office Suite experience required, intermediate skill level preferred.
Experience with Microsoft D365 F&O preferred
Demonstrated experience with attention to detail and excellent organization skills.
Demonstrated experience to work independently or as a team with results driven approach.
Exemplary customer service skills and communication.
Excellent interpersonal relationship building skills.
Recognized as one who is proactive in problem-solving and works towards creative solutions.
Ability to effectively present information in one-on-one and small group situations to internal/external customers.
Requires strong problem-solving ability and strong analytic skills.

Physical requirements and work environment:

Performs work required for this position in an office environment.
Remains sedentary for moderate to extended periods of time.
Required to us a computer monitor, keyboard, and mouse for extended periods of time.
Ability to lift up to 20 pounds on occasion.

In addition to the essential functions listed above, the employee is expected to adhere to the confidentiality agreement, exercise honesty, integrity and respect with all clients and co-workers, maintain a professional appearance and demeanor, demonstrate a positive attitude, communicate effectively with co-workers and clients, work with accuracy, efficiency, and attention to detail, respect the work environment and keep it as environmentally friendly as possible, and exercise initiative to learn new skills and tasks and to help co-workers when possible. Reliable attendance and punctuality are also required. The employee is also expected to perform such other duties, special projects and functions as required from time to time.

Any questions about this position or any others, please contact the Human Resources department at 610-932-6500 or [email protected]

Herr Foods Inc.is a drug-free workplace and an equal opportunity employer M/F/Veterans/Disabilities

About the Company

Herr Foods

Produces and distributes snack foods nationwide

Herr Foods is a family-owned snack company that produces a broad range of snack foods. It makes 340+ products—from chips to other savory treats—and distributes them to customers in all 50 states and around the world. The company operates its own manufacturing facilities to bake, fry, season, and package snacks for mass distribution through retailers and foodservice channels. Herr Foods stands out because of its long family ownership (80 years), scale (800+ employees? The provided data says 1,600+ employees), and wide domestic and international reach, along with a large catalog of products made in a dedicated headquarters in Nottingham, Pennsylvania. Its goal is to provide convenient, tasty snack options while maintaining family-led quality and steady growth, by offering a diverse lineup of high-quality snacks to meet different preferences across markets.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Nottingham, NH
Founded: 1946

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