Strategy and Operations Business Partner
Customer Success
Posted on 4/3/2024
Stripe

5,001-10,000 employees

Financial infrastructure platform for business payments
Company Overview
Stripe stands out as a leading financial infrastructure platform, providing robust payment solutions that empower businesses of all sizes, from startups to large enterprises, to grow and adapt swiftly. The company's culture encourages technical innovation, offering low-to-no-code solutions and API-based integrations that are easy to implement yet scalable, making it a competitive choice in the industry. With a mission to increase the internet's GDP, Stripe's influence extends globally, with headquarters in both San Francisco and Dublin.
Data & Analytics
Financial Services

Company Stage

Series I

Total Funding

$8.6B

Founded

2010

Headquarters

South San Francisco, California

Growth & Insights
Headcount

6 month growth

8%

1 year growth

15%

2 year growth

22%
Locations
Chicago, IL, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
SQL
Data Analysis
Excel/Numbers/Sheets
CategoriesNew
Project Management
Strategy Development
Business Development
Operations & Logistics
Business & Strategy
Requirements
  • 8+ years of Strategy & Operations experience in software solutions, technology or management consulting
  • 4+ years working with a GTM or Sales organization
  • Data Analytics (examples: Google Sheets/Excel data manipulation, SQL)
  • Communicate clearly, proactively, and concisely
  • Self-starter and comfortable dealing with ambiguity
  • Demonstrated ability to manage time critical projects to plan/budget in pressured environments
Responsibilities
  • Own and improve the CS rhythm of the business (reporting, metrics, operating rhythm) including building reports and dashboards and driving global standardization
  • Own critical projects E2E and manage cross-functional relationships on behalf of CS (GTM, Product, Finance, Data Science etc)
  • Drive planning cycles including target setting and book balancing
  • Set annual and quarterly SOKRs and track performance
  • Prepare for QBRs and other leadership meetings
  • Working cross-functionally to investigate and do analysis on system challenges
  • System and operational workflow management analysis and investigation
  • Improve business processes through data driven decisions