Giant Eagle

Operates supermarkets and pharmacies delivering value

Front End Lead Trainee

Checkout & Customer ServiceConfirmed live in the last 24 hours

Full-timeMcMurray, PA, USANo salary listedIn-person

About the Job

Requirements

One to three years of experience is required.
A high school diploma or equivalent is desired.
The ability to lift up to 50 pounds is required.
Applicants must be at least 21 years of age.
Annual certification is required.

Responsibilities

Maintain consistent coverage of all self-checkout activities, ensure accurate sales capture, and provide guest service in a safe environment.
Direct traffic flow for speedy checkout, meet guest needs, open additional checkout options, request assistance, and assist cashiers with overrides and questions.
Create and manage daily schedules and control sheets, dictate break and lunch plans while maintaining front-end coverage, and monitor cash-control procedures.
Assist the Front End Leader with ownership of auxiliary front-end lines of business, including gift cards and candy.
Take ownership of the front end and act as the point person when the Front-End Leader is not on duty.
Ensure daily completion of compliance activities and own assigned compliance topics, including anti-money-laundering procedures, scale and PIN pad checks, and WIC.
Order front-end supplies while controlling costs.
Train and coach front-end team members on efficiencies, best practices, service culture, and loss-prevention tactics using tools such as the Cashier Coach Pad.
Support the Front End Leader with special projects or champion assignments.

Job Summary

The Front End Lead role will be vital in building loyalty, improving Guest throughput, and ensuring the accurate capture of all sales on all lanes by providing a consistent presence and leadership of the Front End. This Lead will ensure the front end is running efficiently, safely, and securely to maximize Team Member and guest satisfaction. This Lead role is in support of the Front End Leader and may have other tasks as assigned. Annual certification required.

Job Description

Experience Required: 1 to 3 years
Education Desired: High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 21 years of age

Job Responsibilities

Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment.
Direct traffic flow for speedy checkout while ensuring Guest needs are being met.Open additional checkout options and request assistance as needed.Assist cashiers as needed (overrides, questions, etc).
Create and manage daily schedules and control sheets for maximum efficiency and program compliance.Dictate the break/lunch plan while maintaining Front End coverage.Monitor cash control procedures as needed. .
Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc).
Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End.
Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC). .
Order Front End supplies to fill needs while being conscious of cost.
Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad.
Support Front End Leader with special project or “champion” assignments.

About the Company

Giant Eagle

Operates supermarkets and pharmacies delivering value

Giant Eagle operates a chain of supermarkets and pharmacies, selling groceries, household items, and health-related products through its Giant Eagle and Market District stores as well as its pharmacies. Its main product is everyday groceries and pharmacy services, delivered through in-store shopping and services that may include prescription filling and related health support. The company focuses on serving guests with quality, service, and everyday value, guided by its Core Values and a mission to care for team members and communities. It differentiates itself by being a large, family-operated business with decades of community roots and a culture centered on compassion, care, and respect. Its goal is to nourish life’s moments by leading in quality, service, and value, while supporting its team members and communities and growing together.

Company size: 10,001+
Company stage: Acquired
Total funding: Not listed
Headquarters: Pittsburgh, PA
Founded: 1931

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