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NETZSCH Group

Manufactures pumps, grinding, and analyzing equipment

Team Lead - Technical Service, Internal Sales

Customer SupportConfirmed live in the last 24 hours
Full-timeWaldkraiburg, GermanyNo salary listed

About the Job

Requirements

  • Demonstrated leadership skills focused on fostering personal responsibility and building an open culture of feedback and trust.
  • Completed technical vocational training, technician or master qualification, bachelor's degree, or comparable qualification.
  • A process-oriented, committed, and self-directed working style.
  • Strong customer orientation and entrepreneurial thinking and conduct.
  • Flexibility, resilience, communication skills, and teamwork skills.
  • Good spoken and written English.
  • Willingness to undertake occasional multi-day business trips domestically and internationally.
  • Confident use of Microsoft Office applications.

Responsibilities

  • Provide professional and disciplinary leadership to the Technical Service internal team.
  • Work closely with the service workshop team and deputize for the service workshop team lead.
  • Continuously optimize processes and interfaces in Technical Service.
  • Actively support the team in handling customer inquiries in coordination with ASM, IASM, subsidiaries, and representatives.
  • Support and train service partners domestically and internationally.
  • Conduct customer training domestically and internationally.
  • Support implementation of the strategy.
  • Develop and introduce key performance indicators to proactively manage workflows and processes.
  • Manage key customers closely and acquire new customers.
  • Monitor competitors and the market in coordination with the global business field lead.

Desired Qualifications

  • Knowledge of the design and function of the full NETZSCH Pumps & Systems product range is desirable.
  • Knowledge of SAP is an advantage.

About the Company

NETZSCH Group

Manufactures pumps, grinding, and analyzing equipment

NETZSCH Group designs and manufactures machinery and instrumentation with three business units: Pumps & Systems, Grinding & Dispersing, and Analyzing & Testing. Pumps & Systems produces positive displacement pumps for various applications; Grinding & Dispersing makes machines for wet/dry grinding, mixing, dispersing, homogenizing and classifying; Analyzing & Testing provides instruments for thermal analysis, thermophysical properties, and fire testing. The company differentiates itself by combining regional roots with a worldwide sales and service network and by offering customized, end-to-end solutions backed by a history dating to 1873. Its goal is to stay close to customers globally while delivering reliable performance and expanding market reach through tailored solutions and strong service support.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Selb, Germany
Founded
1873

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