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Full-Time

Senior Solutions Engineer

Confirmed live in the last 24 hours

Ordergroove

Ordergroove

51-200 employees

Subscription management platform for e-commerce businesses

Consulting
Industrial & Manufacturing
Consumer Software
Enterprise Software
Fintech
AI & Machine Learning
Financial Services
Consumer Goods

Compensation Overview

$120kAnnually

+ Bonus

Senior, Expert

Remote in USA

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Sales
JavaScript
Communications
Postman
SQL
HTML/CSS
Requirements
  • 5+ years of experience in solution architecture or engineering within the eCommerce industry
  • Enterprise background with proven experience with Shopify, including in-depth knowledge of its architecture, capabilities, and limitations.
  • Strong understanding of eCommerce best practices and trends and SaaS technologies
  • Excellent communication and presentation skills, with the ability to tailor technical information for diverse audiences, including creating technical diagrams and flow charts to highlight systems architecture
  • Familiar with HTML, CSS, JS, SQL, and API frameworks and API tools such as postman.
  • A collaborative mindset with a passion for building strong relationships.
Responsibilities
  • Partner with sales executives to develop comprehensive technical proposals for enterprise-level clients on their native eCommerce platform and gain the technical win and close new business.
  • Translate client business needs into technical solutions, ensuring the proposed solutions work within the technical architecture of the product and enable a high-quality product.
  • Architect and design complex implementations that integrate seamlessly with existing systems and workflows.
  • Proactively identify and solve client pain points, exceeding expectations and fostering long-term relationships.
  • Partner with the product teams to stay up-to-date on the latest Ordergroove features, functionality, and best practices.
  • Provide feedback to the product team and coach the organization on opportunities to build new features and functionality into the platform
  • Ensure continuity with account teams post-signature and serve as a point of escalation for technical questions before the start of development
  • Develop and deliver technical presentations to educate and engage prospective clients.

Ordergroove helps businesses turn one-time purchases into ongoing customer relationships through subscription services. It operates in the e-commerce sector, focusing on brands that want to create steady revenue streams. The company provides a subscription management platform that allows merchants to easily set up and manage their subscription programs. This platform helps businesses boost their recurring revenue and enhance customer loyalty by offering personalized incentives to attract and retain subscribers. Ordergroove generates revenue by charging businesses for access to its platform, which may include setup fees and monthly charges, as well as offering consulting services to help merchants improve customer engagement. With a strong emphasis on building relationships, Ordergroove aims to enhance the customer experience and deliver positive results for its clients.

Company Stage

Series B

Total Funding

$157.3M

Headquarters

New York City, New York

Founded

2010

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

0%

2 year growth

-4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Ordergroove's expansion into the UK market opens new revenue streams and strengthens its international presence.
  • The Bundles Suite has shown significant success, with clients like Freshpet and Good Ranchers reporting increased customer lifetime value and recurring revenue.
  • High-profile clients such as Dollar Shave Club and Shinesty choosing Ordergroove for their subscription management needs highlight the platform's reliability and effectiveness.

What critics are saying

  • The competitive landscape of subscription management platforms is intense, requiring continuous innovation to stay ahead.
  • Dependence on high-profile clients means that losing a major client could significantly impact revenue and market perception.

What makes Ordergroove unique

  • Ordergroove's focus on transforming one-time transactions into lasting customer relationships through subscription services sets it apart in the e-commerce market.
  • The introduction of the Bundles Suite offers unparalleled flexibility in subscription management, allowing merchants to cater to diverse subscriber preferences.
  • Strategic partnerships with companies like commercetools and Klaviyo enhance Ordergroove's platform capabilities, making it a comprehensive solution for subscription management.