Delivery Operations Senior Analyst

Skill required: Employee Services - Analysis and Reporting
Designation: Delivery Operations Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? • Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs • Employee Services More into query case management • Internal • • Collaborate with HR Partners to ensure adherence to project plans and assigned tasks, offering necessary support. • • Engage with Program Stakeholders and support the HR Employee Listening Data Manager to ensure all required resources are available for project execution. • External • • Collaborate as needed with 3rd Party Vendors to ensure Vendor • Process of examining data and presenting findings in a structured format. • Analysis involves the examination of information to uncover patterns, trends, insights, or relationships. • Reporting, on the other hand, involves communicating the results of the analysis through organized and clear documentation, often in the form of reports or presentations. • The goal is to transform raw data into meaningful information that can support decision making and provide valuable insights.
What are we looking for? • Primary skill - Analysis and Reporting - P1 • • 2+ years of experience in reporting data analysis project management • • Ability to operate effectively in a matrix organization, with previous experience working with international teams and projects • • Strong analytics and data manipulation skills, with an understanding of GDPR • • Highly competent with Microsoft Office Suite, particularly advanced Excel • • Experience using HRIS systems (Qualtrics is preffered, SuccessFactors is a plus) • • Demonstrate strong problem-solving skills, proactively identifying and addressing challenges in data manag
Roles and Responsibilities: • • Ensure on time and in full execution of all tasks assigned in relation to Employee Listening Data Management activities • • Data Collection and Consolidation: Support the design of the data collection templates, their distribution and retrieval, verify data completeness, and help the consolidation and integration of collected data • • Quality Assurance: Collaborate with the HR Data and Process Manager to follow quality assurance protocols for data collection, consolidation, and reporting processes. Regularly review data accuracy and integrity to ensure adherence to established standards. • • Systems and Tools Readiness: Ensure the readiness of all technical solutions and perform comprehensive data checks to validate their preparation and full operational functionality before launching upcoming initiatives • • Provide the agreed level of hands-on support for any local surveys performed with global employee listening tools and services, supporting system user roles allocation and access as well as providing guidance and assistance to users navigating the results reporting platform • • Assist in the rollout of new tools and systems, or surveys including requirements testing and training tasks while ensuring confidentiality of data by following established security • confidentiality standards. • • Training Support: Support the HR Data and Process Manager to prepare comprehensive training documentation and deliver live training sessions on employee listening initiatives, encompassing data management protocols and platform functionalities. Ensure stakeholders are proficiently equipped to provide essential information and leverage survey tools in alignment with project specifications • • Communication & Collaboration Stakeholder Communication: Demonstrates proficiency in effectively communicating with diverse stakeholders. Collaborates closely with the HR Data and Process Manager to manage stakeholder expectatiAny Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

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