United Parcel Service

Ships packages and freight around the world

Industrial Engineering Analyst - Admin

Business OperationsConfirmed live in the last 24 hours

Full-timeHo Chi Minh City, VietnamNo salary listedIn-person

About the Job

Requirements

A degree in Economics, International/Foreign Trade, Marketing, General Business, or a related discipline.
Three to four years of relevant work experience.
Good people-management skills.
Good interpersonal and communication skills.
A customer-oriented approach.
Good organizing, communication, and convincing skills.
Ability to work independently.
Operations analysis and planning.

Responsibilities

Manage industrial engineering-related activities or projects in the country or company, and initiate actions to prevent service failures.
Identify and record service quality concerns or problems through service measurements and performance-effectiveness assessments across Operations departments.
Propose and follow up on implementation of solutions to enhance operational effectiveness.
Plan and initiate actions to prevent events that may lead to customer service failures.
Recommend solutions to the appropriate departments and Engineering Manager to enhance operational effectiveness and provide a high level of customer service.
Monitor and verify implementation of operational projects and solutions for optimum effectiveness through capacity modeling.
Regularly report on operational performance to the Engineering Manager.

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Job Description:

What You’ll Do

Responsible for all Industrial Engineering related activities or projects in the country / company. Initiate actions to prevent the Service failure may happened.
Identify and record all service quality concerns / problems through service measurements and performance effectiveness conducted for all Operations Dept.
Propose and follow-up implement solutions to enhance operational effectiveness.
Plan and initiate actions to prevent events which may lead to service failures to customers.
Recommend solutions to the appropriate depts and Engineering Manager to enhance Operational effectiveness so that a high level of service can be provided to customers
Monitor and verify implement of various operational projects / solutions for optimum effectiveness through capacity modeling.
Report to Engineering Manager regarding the performance of operations on a regular basis.

Your Skills & Requirements

Degree holder in Economics, International/Foreign Trade, Marketing or General Business, or related discipline.
3 - 4 years relevant working experience.
Good people management skills.
Good interpersonal and communication skills.
Customer oriented.
Good organizing, communicating and convincing skills.
Must be able to work independently.
Operations analysis and planning.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

About the Company

United Parcel Service

Ships packages and freight around the world

United Parcel Service picks up packages from businesses and households and delivers them by truck and plane to addresses around the world. Beyond small parcels, it moves heavy freight, clears imported goods through customs, and runs warehouses and distribution for other companies. Each package is scanned as it passes through local centers and regional sorting hubs, which lets senders and recipients track it from pickup to doorstep. Customers pay shipping rates set by package weight, size, distance, and speed, while large shippers negotiate their own contract rates. UPS was founded in 1907 in Seattle as a messenger service and is based in Atlanta, Georgia.

Company size: 10,001+
Company stage: IPO
Headquarters: Atlanta, GA
Founded: 1907

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