Full-Time

Associate Creative Director

Updated on 1/31/2025

Dialpad

Dialpad

1,001-5,000 employees

AI platform for customer engagement and collaboration

Enterprise Software
AI & Machine Learning

Compensation Overview

$162.8k - $201.1kAnnually

Senior, Expert

San Ramon, CA, USA

The position can be based in one of the North American hubs.

Category
Concept Art
Graphic Design
Illustration
Art, Graphics & Animation
Required Skills
JavaScript
Figma
HTML/CSS

You match the following Dialpad's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 10+ years of experience in creative roles, with a strong portfolio showcasing impactful work for large brands and platforms.
  • Proficiency in Figma and Adobe CC
  • Experience working in html/css/js a plus
  • Commitment to excellence in craft, with an obsessive attention to detail.
  • Expertise in crafting experiences tailored to the unique capabilities of each medium.
  • Proven experience in developing and leading creative strategies for product launches.
  • Ability to inspire and drive teams to produce globally recognized, standout work.
  • Strong storytelling and pitching skills, with exceptional ability to command a room and deliver compelling presentations.
  • A collaborative mindset, with a passion for teamwork and partnership across departments.
  • Foster and maintain professional relationships with external vendors, partners, and freelancers.
  • Actively promote and uphold Dialpad’s culture and values.
Responsibilities
  • Collaborate with Creative Leads, Copywriters, Designers, and Marketing Partners to develop impactful campaigns and assets.
  • Ideate and deliver creative solutions across a variety of formats, including web, product, email campaigns, social media assets, product, digital, OOH and more.
  • Maintain a deep understanding of the Dialpad brand and ensure all creative outputs align with our values and strategic goals.
  • Stay customer-focused, ensuring all creative resonates with and meets the needs of our target audiences.
  • Champion digital innovation and push the boundaries of what’s possible in online engagement.
Desired Qualifications
  • Background in SaaS is a plus.

Dialpad provides an AI-powered platform designed to enhance customer engagement, sales, and team collaboration. Its platform features real-time transcription, sentiment analysis, live coaching, and predictive customer satisfaction scores, allowing users to transcribe conversations, gauge the mood of discussions, receive immediate coaching, and anticipate customer satisfaction levels. Dialpad serves a diverse clientele, from small businesses to large corporations, and operates on a subscription-based model for its services. What sets Dialpad apart from its competitors is its rapid product innovation and strong partnerships, such as its collaboration with the Sacramento Kings basketball team, which includes community programs for young entrepreneurs. The company has received recognition from G2 in various categories, including Unified Communications as a Service and Contact Center as a Service, highlighting its leadership in the industry.

Company Stage

Late Stage VC

Total Funding

$437.7M

Headquarters

San Ramon, California

Founded

2011

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

-3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Dialpad's acquisition of Surfboard enhances its workforce management capabilities.
  • Recognition as Google Cloud Technology Partner of the Year boosts Dialpad's credibility.
  • Launch of business-specific AI models provides a competitive edge in sales conversations.

What critics are saying

  • Emerging AI-driven platforms could erode Dialpad's market share.
  • Integration challenges from Surfboard acquisition may disrupt operations.
  • Rapid AI advancements could render Dialpad's offerings obsolete if not updated.

What makes Dialpad unique

  • Dialpad offers real-time transcription and sentiment analysis, enhancing customer interactions.
  • Its AI-powered platform supports sales, customer engagement, and team collaboration effectively.
  • Dialpad's continuous innovation and fast feature releases set it apart from competitors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Flexible Work Hours

Phone/Internet Stipend

Gym Membership

Professional Development Budget