Litigation Paralegal Team Lead

Description

Since 1993, the attorneys of Isaacs & Isaacs have fought for injured victims in the states of Kentucky, Indiana, and Ohio. With over $2 BILLION collected for clients, Darryl Isaacs and the Isaacs team continue to call out big insurance companies, businesses, and individuals looking to make money off from victims injured in car crashes, truck accidents, commercial vehicles accidents, and wrongful death cases. We cannot undo the incident, but we can do everything in our power to make people whole in the eyes of the law by demanding justice and fair compensation.

Isaacs & Isaacs is looking for an experienced Litigation Paralegal Team Lead to lead, mentor, and support a high-performing litigation team.

This is an exciting opportunity for a hands-on litigation professional who understands the demands of personal injury cases, thrives in a fast-paced environment, and knows how to turn individual talent into team success.

As a Team Lead, you will play a critical role in overseeing litigation case management, developing team members, improving workflows, and ensuring our clients receive the exceptional care and attention they deserve.

You will work closely with the Litigation Manager and collaborate with other department leaders to ensure cases move forward efficiently while maintaining the highest standards of quality and client service.

Key Responsibilities

Lead, Coach & Develop Your Team

• Provide day-to-day leadership, guidance, and support to a team of litigation paralegals.
• Train and mentor new and existing team members on litigation procedures, best practices, and firm expectations.
• Develop team members' skills in evidence gathering, insurance claims, medical record reviews, liability assessments, damages evaluations, and litigation processes.
• Conduct team meetings, case reviews, and coaching sessions to promote accountability, professional growth, and knowledge sharing.
• Provide performance feedback, conduct performance reviews, document performance concerns, and support corrective action when needed.

Drive Case Management & Workflow Efficiency

• Oversee litigation case progression to ensure files move forward timely and efficiently.
• Monitor workloads, prioritize assignments, and identify potential bottlenecks.
• Ensure team members consistently meet deadlines, follow established procedures, and maintain accurate case documentation.
• Step in to support casework and assist with coverage when team members are out of the office.
• Identify opportunities to improve processes, strengthen workflows, and increase departmental efficiency.

Promote Exceptional Client Experience

• Ensure clients receive consistent communication, timely updates, and compassionate support throughout the litigation process.
• Help team members navigate challenging client situations and resolve escalated client concerns.
• Reinforce a client-first culture built on communication, empathy, accountability, and results.

Monitor Performance & Drive Results

• Track team performance, productivity, case progress, and key performance indicators (KPIs).
• Provide regular reporting and updates to the Litigation Manager regarding team performance and operational challenges.
• Identify performance trends and implement strategies to improve results.
• Partner with other team leads to create consistency and improve overall department performance. 

Requirements

What We're Looking For

We're looking for a confident, organized, and solutions-oriented leader who combines strong personal injury litigation knowledge with the ability to develop and motivate others.

Qualifications & Experience

• Minimum of 4 years of experience in Kentucky personal injury law, with a strong emphasis on litigation.
• Previous leadership, supervisory, or team mentoring experience strongly preferred.
• Demonstrated ability to lead, motivate, and hold team members accountable for results.
• Experience training employees, developing work instructions, and establishing best practices.
• Experience monitoring performance, conducting performance reviews, coaching employees, and documenting performance concerns preferred.
• Strong understanding of personal injury litigation, medical records, evidence gathering, liability, damages, and case progression.
• Must be able to work up to 45 hours per week.

Leadership & Professional Skills

• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to build relationships, resolve conflicts, and foster teamwork.
• Exceptional organizational skills and attention to detail.
• Ability to prioritize competing demands and manage multiple cases and deadlines.
• A proactive mindset with the ability to identify problems, develop solutions, and drive continuous improvement.
• A strong commitment to client service, professionalism, confidentiality, and ethical standards.
• Ability to work in a fast-paced, results-driven environment.

We are an Equal Opportunity Employer. It is the policy of the Firm to assure equal employment opportunity to all employees, candidates for employment, and other covered persons without regard to unlawful considerations of race, color, religion or creed, gender sex (including pregnancy), national origin or ancestry, ethnicity, citizenship status, genetic information, military or veteran status, age, physical or mental disability, status as a smoker, or any other classification protected by applicable local, state, or federal laws. This applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. Reasonable accommodation is available for qualified individuals with disabilities in accordance with applicable federal, state, and local law.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.