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UW Credit Union

Member-owned Wisconsin credit union and lender

Part-Time Teller

Retail & Commercial BankingUpdated on Nov 10
Part-timeMadison, WI, USA$21.50In-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • One year of customer service experience is required.
  • The candidate must be able to work with customers of all ages and backgrounds.
  • The candidate must have interpersonal and professional skills.
  • The candidate must be able to work in an autonomous environment.

Responsibilities

  • Provide front-facing member service at the Cottage Grove Road Branch.
  • Achieve balanced scorecard results in alignment with the Members for Life Sales & Service Philosophy.
  • Maintain a high degree of knowledge in all UW Credit Union products and services.
  • Process all member requests accurately and efficiently.
  • Adhere to UW Credit Union’s Cash Management policies and procedures.
  • Research teller transactions when potential errors are identified and communicate with affected members.
  • Identify opportunities to deepen member relationships by building rapport, uncovering needs, making recommendations, and submitting referrals.
  • Consistently seek opportunities to exceed member expectations.

About the Company

UW Credit Union

Member-owned Wisconsin credit union and lender

UW Credit Union is a member-owned financial cooperative that provides banking, lending, and digital financial services to members across Wisconsin. It offers deposit accounts—rewards checking, campus and youth accounts, savings, certificates, and IRAs—alongside mortgages, home equity loans and lines of credit, auto loans, student and personal loans, and Visa credit cards, accessible through branches or its mobile and online banking with Zelle transfers, credit-score monitoring, and card controls. Tied to the University of Wisconsin, it runs roughly 30 branches concentrated in the Madison and Milwaukee areas plus campus locations, and builds its own technology with an in-house team of engineers and developers. What sets UW Credit Union apart is its pairing of local decision-making with proprietary, in-house-built digital tools and financial-wellness education. The goal is to support members' whole financial journey across life stages.

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